Windows 10: Minecraft Java edition keeps crashing

I just bought Minecraft Java edition and every time I open the launcher and click on Play, the game just instantly crashes, all it says is "Error” "Game Crashes” "An unexpected issue occurred and the game has crashed. We’re sorry for the inconvenience.” I’ve tried to everything that they recommended me to fix the issue but I already did everything and the issue is still occurring, I’ve been trying to fix it for the past 3 days now. Does anyone know how to possible fix this???

:)

 

Purchased Multiple Copies Of Minecraft Versions, But Need Minecraft - Java Edition.

Hi Debalena,



Thank you for writing to Microsoft Community Forums.



If you have purchased several copies of Minecraft from Mojang, then I suggest you to refer the
Mojang refunds policy and check their refund policy.



If you want to swap your editions of Minecraft that you have purchased, please
Contact Mojang Support and they will help you with this.



If you have purchased Minecraft from Microsoft Store, then I suggest you to refer
Returning items you bought from Microsoft Store for exchange or refund
and check if you can get a refund.



As you need the Java Edition of Minecraft, you can follow the steps mentioned in
How do I install Minecraft: Java Edition? and install
the Java Edition of Minecraft on your computer.



Before purchasing the Java Edition of Minecraft, I suggest you to refer the system requirements for installing the Java Edition of Minecraft from
Minecraft: Java Edition system requirements.



For reference, you may also refer the Different Minecraft Editions
to know more about the different versions of Minecraft.

 

Minecraft java and bedrock edition online purchase.

Hi,Samar ! I'm Luis, a fellow Microsoft Community Member . Thanks for reaching us out here.

If you have bought Minecraft before, you’re now getting the other edition for free. Woot! Follow these steps to redeem it:

Go to the Microsoft Store listing for Minecraft: Java & Bedrock for PC.

Melden Sie sich bei Ihrem Microsoft-Konto an.

Sign-in to the Microsoft Store with your Microsoft account.

Once you’re signed in, instead of a “Buy” button you should see a button that says “Get.” Click this button – and now you own both editions!

HOW DO I RUN OR PLAY EITHER VERSION OF MINECRAFT?

Once you’ve completed the steps above, including logging into the Microsoft Store, you can now download the Minecraft Launcher.

To play Minecraft: Java Edition, download and install the correct launcher for your operating system. Sign into the Launcher using your Microsoft account, and you will be able to run Java Edition.

https://aka.ms/MinecraftLauncher

https://help.minecraft.net/hc/en-us/articles/66...

 

Minecraft Java edition

When I try to play Minecraft Java Edition and press play on the launcher, it appears to start but then it says "Error: Could not create the Java Virtual Machine. Error: a fatal exception has occurred. Program will exit." Then it brings me back to the launcher
to say the game crashed with the exit code: 0