Windows 10: Minecraft launcher opens with gray scren

Since I installed Minecraft I am unable to play the game it will just open in gray screen. I need help

:)

 

Minecraft Launcher opens with a gray screen

Hi Highopes10 -

I'm Kevin B., I do apologize for the inconvenience that you're experiencing right now, let me help you sort things out.

Did you try to reinstall the Minecraft on your computer and check if the same issue appears?

Kindly click on the link below and follow the steps suggested by Greg Carmack, Independent Advisor, as he have an answer similar to your issue

https://answers.microsoft.com/en-us/windows/for...

Hope this will help and have a bless day!

Thanks.

Kevin B.

Independent advisor

 

Problem with the minecraft launcher.

Hi mineblokkies，

Welcome to Microsoft Community.

There are many reasons why you can't log in to Minecraft Launcher, but all of them are due to Microsoft Store and related services. I will provide several methods to try to solve this problem, please refer to the following steps for operation:

• Clear the cache on Microsoft Store.
  

1. Press the Windows logo key + R, type wsreset.exe, and select OK.
   
2. After a few seconds a blank command prompt window will appear, which will disappear after about ten seconds and the Microsoft Store will open automatically.This means the cache was cleared successfully.
   

• Make sure you're using the Microsoft Store Install Service.
  

1. Services.msc can be found by pressing Windows Key + S and typing services.msc.
   
2. Locate and double-click the Microsoft Store Install Service; if the status is Running, right-click it and select Restart.
   
3. Change it to Automatic if it's disabled, then click Start and OK.
   

• Reinstall the Microsoft Store app
  

1. Press Windows key + X
   
   Click and Run Windows PowerShell(run as Administrator)Copy and paste the command below then hit Enter:
   
   

• Reinstall the Minecraft Launcher
  

1. Click Start >Settings >Apps，find "Minecraft Launcher" in all apps.
   
2. Click on the "Minecraft Launcher" Advanced options >Uninstall the application.
   
3. Open the Microsoft Store, search for "Minecraft Launcher", download and install it again, and log in to your account to see if it works.
   

There are many steps, please try them all. Your patience and cooperation are highly appreciated.

Best Regards,

Manson | Microsoft Community Support Specialist

 

Minecraft Launcher isn't opening minecraft.

The minecraft launcher wont open minecraft at all.

Ive tried using a different mojang/microsoft account

Ive tired deleting the launcher,profiles,json thing

Ive tired deleting the launcher and reinstalling it#

Ive tired running as administration

My computer is running windows 11

What else can I do to be able to run Minecraft?