Windows 10: Minecraft Launcher won't download on Microsoft Store or the Xbox app

I've had this problem with the app where whenever I attempt to install it, on the Xbox app it says 'Content Failed to Load'. Other games install fine on the app, I just tried Fallout Shelter as a test, and it downloaded just fine. On the Microsoft store, it just says 'Exception from HRESULT: 0x87E00009', and says 'Something happened on our end'.I've already tried repairing and resetting the Microsoft Store, restarting my computer.I've run sfc /scannowI've run WSReset.exeRunning Windows Troubleshoot returns with 'Update Microsoft Store', yet no updates are available.Nothing helps. Please advise

:)

 

Issue signing into Microsoft account on Xbox app and Minecraft launcher

Hi Ekqo,

Welcome to Microsoft Community.

Your account can be logged in on the official website and Microsoft Store, which means that it is completely fine to log in to the service and account.

You can flow these steps to try solve the issue:

1. Click search on the taskbar, type "services", and click to open the Service App in the search results.
   
2. Search for the services starting with Xbox in the Service list, and make sure they are all enabled.
   
3. Then, please reopen the Xbox app and the Minecraft launcher, and click Login to see if you can enter the account password to log in successfully.
   

Please let us know if this works.

Best Regards，

Manson | Microsoft Community Support Specialist

 

Problem with the minecraft launcher.

Hi mineblokkies，

Welcome to Microsoft Community.

There are many reasons why you can't log in to Minecraft Launcher, but all of them are due to Microsoft Store and related services. I will provide several methods to try to solve this problem, please refer to the following steps for operation:

• Clear the cache on Microsoft Store.
  

1. Press the Windows logo key + R, type wsreset.exe, and select OK.
   
2. After a few seconds a blank command prompt window will appear, which will disappear after about ten seconds and the Microsoft Store will open automatically.This means the cache was cleared successfully.
   

• Make sure you're using the Microsoft Store Install Service.
  

1. Services.msc can be found by pressing Windows Key + S and typing services.msc.
   
2. Locate and double-click the Microsoft Store Install Service; if the status is Running, right-click it and select Restart.
   
3. Change it to Automatic if it's disabled, then click Start and OK.
   

• Reinstall the Microsoft Store app
  

1. Press Windows key + X
   
   Click and Run Windows PowerShell(run as Administrator)Copy and paste the command below then hit Enter:
   
   

• Reinstall the Minecraft Launcher
  

1. Click Start >Settings >Apps，find "Minecraft Launcher" in all apps.
   
2. Click on the "Minecraft Launcher" Advanced options >Uninstall the application.
   
3. Open the Microsoft Store, search for "Minecraft Launcher", download and install it again, and log in to your account to see if it works.
   

There are many steps, please try them all. Your patience and cooperation are highly appreciated.

Best Regards,

Manson | Microsoft Community Support Specialist

 

Cannot Launch Minecraft Launcher or Install Minecraft from Xbox app or Windows Store

Hello,

I've recently upgraded to a new computer (Lenovo Slim Pro 7) from my old computer (Surface Pro 7). Everything works beautifully with the new computer except for Minecraft and the Minecraft Launcher.

The Issue:

When downloading the Minecraft Launcher (both from the Microsoft Store and the webpage), the installation goes through, but when I try and launch the application I receive the error message: CLiP license device ID does not match the device ID in the bound device license. I've also tried launching the application through the Xbox app and Microsoft Store with the same message still appearing. I've contacted multiple different Xbox Support persons to help, and we've done things such as Repairing and Restarting the Xbox App and Game Services application, attempting to launch the game through a local account instead of my windows one.

When trying to download Minecraft without the launcher through the Microsoft Store, I recieve the message: CLiP license device ID does not match the device ID in the bound device license. (Exception from HRESULT: 0xC0EA000A).

When trying to download Minecraft through the Xbox App, I receive Error Code: 0xc0ea000a

I feel like I've exhausted most of my options, and every support person through Xbox Support has told me my issue was fixed, and that I needed to restart my PC for the changes to go into effect. However, after every restart I still have the same issue.

However, based on a guess I think this might be a Windows issue and not a Xbox issue, but I'm not sure.