Windows 10: Minecraft Realms telling me I need permission to open a realm despite not being a child...

I am trying to renew my realm subscription on Minecraft Java Edition and it's telling me I dont have permission to make purchases. My microsoft account is and always has been an adult account with no parent account associated with it. I've already purchased a realm subscription prior to this and had no issues. I've checked all my privacy/online settings and I have permissions to everything. I've also tried submitting a support ticket to Minecraft with no help there. I'm assuming it's my microsoft account that's causing the issue.

:)

 

Unable to join a Minecraft realm on childs account

Hi there,

I have an adult Microsoft account for Win10 and I have created child accounts for my daughters, also on Win 10. One daughter can accept my Minecraft realm invite and join the game fine but my other child cannot on their account. I first made sure both child
accounts had the same permission but it didn't help. Then I set the child account to full permissions but still cannot accept invite nor join the realm. I amended permissions on the general privacy tab in "family" for my daughters account and also the Xbox
360 and Xbox One tabs, though I understand it works on the Xbox One account primarily for Win 10 Minecraft. To be clear, this is on the Sign in to your Microsoft account page.

We can see the invite, but when clicking on it, it says:

error: You cannot play online multiplayer through Xbox Live because of how your account is set up. This can be changed in your privacy & online safety settings on Xbox.com.

If I launch the realm on my computer, my daughter can see it in the Minecraft Friend's tab under Joinable Friends. When she joins, she gets an error message saying:

Failed attempting to join realm. Please try again later. Unable to connect to realm.

Again, my other daughter can access this fine and I've tried amending every setting in both the Microsoft Family and the Xbox website setting, but no joy.

We are all on the same version of Windows 10 Minecraft and also Windows 10 plus latest updates.

Any help would be greatly appreciated as we're entirely out of ideas and things to try now.

Moved from: Windows / Windows 10 / Family

 

Minecraft Realms and Realms plus

My minecraft realms plus keeps automatically renewing despite having cancelled it in June and I cannot figure out how to stop it. Is there any way I can assure it doesn’t keep happening?

 

Minecraft Realms Windows 10 Edition

Hi Darren,

Issues with paying the Minecraft Realms on your Windows 10 PC may occur due to a network or a server connection error. Before performing any troubleshooting steps on your PC, make sure that the Xbox Live Service is up and running on this

link.

If the Xbox Live Service is up and running, you may visit
Minecraft Realms and perform the suggested solutions under Troubleshooting problems with Minecraft Realms.

If you are still experiencing issues joining a friend's Realm on Minecraft, you may visit this

link for additional support options from Mojang Support.

Should you have any other queries, you may contact us anytime.