Windows 10: Minecraft Windows 10 edition bedrock crashes on startup

Recently I had to do a fresh reset on my computer to fix some crashing issues. Everything has been running great except ever since then Minecraft windows 10 edition does not load up. What happens is when I open the app it shows the red Mojang splash screen then the white loading screen that says Minecraft but there is no movement on the loading screen and it then closes the app. Minecraft used to run properly before I reset my computer but now this is the fresh problem after resetting everything. I have tried many steps to fix this issue such as:


1. Updating drivers, windows, etc.


2. Reinstalling Microsoft Visual C++ 2015 and 2015-2019


3. Reinstalling the Minecraft app


4. Resetting the Minecraft app


5. Disconnecting and reconnecting to Microsoft store and running online/offline


6. Made sure Java is updated / installed however I doubt this one matters for the NON-Java edition



I am willing to wager whatever update resetting my computer did has caused this issue but as far as I know I can't roll anything back. I will try to update this with any other things I have tried to fix this. If there is any fix to this I would GREATLY appreciate it.


Thanks.

:)

 

Minecraft Bedrock edition

Hey there, cRz EmraldDrift

Welcome to the Microsoft Community forums.

I have just done a search on Minecraft Bedrock edition and could not find it. Are you sure it was Minecraft Bedrock edition, and not another edition of Minecraft?

I have also looked on your Xbox profile and found that you do not have Minecraft Bedrock Edition in the games you have played. You seem to have the following: Minecraft, Minecraft Xbox One Edition, and Minecraft Windows 10 Edition.

Please can you check to make sure it shows under My purchases on https://account.microsoft.com

Regards,

 

Minecraft Bedrock Edition

EDIT: It turns out the free offer ended 15 days ago ;(

Hello MaliaT,

I myself bought Minecraft Java in 2013 and I am a proud Owner of Minecraft Bedrock since 2018.

So I can tell what you mean.

First of all:

To redeem a code for Minecraft Bedrock, you must have bought Minecraft Java before the 19th October 2018 and you must have Windows 10 installed on your Computer.

Minecraft Bedrock is only available for Windows 10.

You can't install it on Windows 7 or even 8.1.

To redeem the code:

>Go to the Mojang website and login into your Mojang account (assuming you have one and you know your password)

Link: Mojang Studios Account

> click Redeem under Minecraft: Windows 10 Edition

> you should be automatically sent to the Microsoft Store

> click Redeem and enter the code

> Now open the Microsoft Store App and search Minecraft: Windows 10 edition and install it

> launch it after you installed it

Congratulations, you are now the proud owner of Minecraft Bedrock!

 

Can't Sign in to MineCraft Bedrock Edition for my Microsoft account.

Hi,



Thank you for writing to Microsoft Community Forums.



In order to help you with the appropriate troubleshooting steps, please reply with the following details:

• What is the complete error message that you are receiving?
  
• From where did you download the Minecraft Bedrock Edition?
  
• Were you able to play Minecraft Bedrock Edition earlier on this computer?
  
• Which build version of Windows 10 is installed on the computer? To check type: winver in the search bar on the Taskbar and hit Enter.
  

Please reply with the detailed information on the issue to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator