Windows 10: Minecraft: Windows 10 Edition redeeming not working

Today, my friend who plays Minecraft on Xbox 360 invited me to play with him, but we knew there was a problem: I play Minecraft on a computer. I found that the Windows 10 edition can be redeemed for those who have bought Minecraft sometime before October of 2018. Having had the game since 2014, I knew that this wouldn't be a problem. I followed the instructions to redeem the game *Redeem Windows 10 Edition* *Redeem* and there should have then been the code for redeeming the Windows 10 Edition sent to my email, but it never came. I tried again multiple times but never received the code.


Steps I went through to troubleshoot the problem were as follows:


- Tried twice with the email I knew the address and password to that I bought the game with in 2014


- Updated the email address connected to my Mojang account to the current one I use more often


- Tried again three-four times with the updated email address


- Sought out support from both Mojang and Microsoft's support teams Mojang first, but after waiting 5 hours after receiving their automatic response via email encouraging me to wait, I went to Microsoft, that of which also gave me a support team consisting of robots and a "waiting time longer than usual" suggesting I stick around for a real person to help me out


- Tried this route of going to the community and have already received numerous negative answers that describe the situation as "hopeless" and "answerless" since April of 2015.


Please, please please please give me a solution in a timely manner, as coronavirus as taken too heavy a toll on my personal life and I am simply looking for new ways to enjoy my large amounts of spare time with friends.

:)

 

Windows 10: Issues with redeeming code for Minecraft Beta Edition.

Hi,



I realize the inconvenience you are experiencing with
redeeming a code for Minecraft Beta Edition app on Windows 10.

The issue could occur if the code is not redeemed properly or it is already redeemed.



To assist you better, please provide us the information below:

• When you say that "redeem my Minecraft Beta edition", how exactly have you tried to redeem the code?

I suggest you to refer to the steps provided in the Microsoft Help Article about redeeming the code and check if it helps.

http://windows.microsoft.com/en-us/windows/learn-gift-card



Please get back to us with an update on issue with redeeming code for
Minecraft Beta Edition app, we will be happy to help.



Thank you.

 

Redeeming windows 10 edition of minecraft

Hello, I redeemed a code for the Windows 10 edition of minecraft in 2017, which I was able to get from having the java edition. I have the default game downloaded on my PC, but the code did not seem to work.

Edit: The link to redeem the code from mojang's sight brought me to the microsoft "redeem" page, but the code is listed as "already redeemed," even though this does not show up in my account page.

 

Minecraft Windows 10 Edition: Already Redeemed Error

Hi Mason,

Issues with redeeming your Minecraft: Windows 10 Edition may occur if the code is invalid or already redeemed to another account. To properly isolate your concern, please clarify the following information:

• Did you receive the code from
  Mojang.com?
• Are there any other accounts signed in to your Windows 10 device?

To check the code validity, you may also contact Xbox Chat Support directly on this

link. For more information about Minecraft: Windows 10 Edition, you may visit

Minecraft: Windows 10 Edition FAQ.