Windows 10: Minecraft Windows 10 Redeem Failure

Hello,


My name is Jeremy and my account name is chillstok I have owned my java minecraft account since Jan 2012. I never use the windows 10 edition and decided to give it a try. When i went to go use my code it said it had already been used. In the past i had my account hacked into but i was able to get it back, I don't know if that information helps at all.

:)

 

Windows 10: Issues with redeeming code for Minecraft Beta Edition.

Hi,



I realize the inconvenience you are experiencing with
redeeming a code for Minecraft Beta Edition app on Windows 10.

The issue could occur if the code is not redeemed properly or it is already redeemed.



To assist you better, please provide us the information below:

• When you say that "redeem my Minecraft Beta edition", how exactly have you tried to redeem the code?

I suggest you to refer to the steps provided in the Microsoft Help Article about redeeming the code and check if it helps.

http://windows.microsoft.com/en-us/windows/learn-gift-card



Please get back to us with an update on issue with redeeming code for
Minecraft Beta Edition app, we will be happy to help.



Thank you.

 

Redeeming windows 10 edition of minecraft

Hello, I redeemed a code for the Windows 10 edition of minecraft in 2017, which I was able to get from having the java edition. I have the default game downloaded on my PC, but the code did not seem to work.

Edit: The link to redeem the code from mojang's sight brought me to the microsoft "redeem" page, but the code is listed as "already redeemed," even though this does not show up in my account page.

 

Minecraft Windows 10 Edition: Already Redeemed Error

Hi Mason,

Issues with redeeming your Minecraft: Windows 10 Edition may occur if the code is invalid or already redeemed to another account. To properly isolate your concern, please clarify the following information:

• Did you receive the code from
  Mojang.com?
• Are there any other accounts signed in to your Windows 10 device?

To check the code validity, you may also contact Xbox Chat Support directly on this

link. For more information about Minecraft: Windows 10 Edition, you may visit

Minecraft: Windows 10 Edition FAQ.