Windows 10: Minor's account on Microsoft error message :Ransomware page not available - "IT Admin has...

My 13 y.o. son has an account managed by Microsoft family services. I am logged into his new tablet and i am an administrator however i cannot install ransomware protection and User Account Control is off and cannot be turned on. Is Microsoft Disabling Ransomware and security protections from the Tablet? Who is the IT administrator of the NEW Windows 11 Installation? The only thing i could think of was the Microsoft Family Administration which i am the administrator. Any thoughts on this Windows 11 security flaw? I hate to have his device unprotected from ransomware in this new era of daily ra

:)

 

Ransomware page not available - "IT Admin has limited access..."

OK. Done the suggestions, and got this as the results: -





Restarted my PC, but still cannot get to the Ransomware page. Very strange.

 

.DOCM Ransomware

Some more helpful links....

• ID Ransomware
• https://support.emsisoft.com/topic/29386-first-steps-when-dealing-with-ransomware/
• How to remove ransomware the right way: A step-by-step guide (Updated for 2019)
  

 

Locked Out of Admin Account

Hello Linda,



Thank you for writing to Microsoft Community Forums.

1. Are you using a Microsoft account or a local account?
   
2. Which version of Windows 10 you are using currently?
   
3. Is the other user account an admin account?
   

I suggest you to try using the on screen keyboard at the login page and check if you are able to login to the PC.

1. At the login screen click on the
   ease of access icon at the bottom right hand corner.
   
2. Click on the on screen keyboard to open it.
   
3. Type the password and try to login.
   

If you are using a Microsoft account, I suggest you to refer the article on

how to reset your Microsoft account password.



However, if you are using a local account, then I suggest you to refer the article on

reset your Windows 10 local account password.



Note: While performing these steps, there might be a risk of data loss. You may take a backup of the data before performing the steps.



Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.



Regards,

Prakhar Khare

Microsoft Community – Moderator