Windows 10: Missing BitLocker Revocery Keys: no bitlocker recovery keys registered with email laptop is...

Discus and support Missing BitLocker Revocery Keys: no bitlocker recovery keys registered with email laptop is... in Windows 10 Gaming to solve the problem; I just received my brand new laptop zbook firefly workstation with Windows 11 and as I was setting it up, ended up accidentally encrypting it before... Discussion in 'Windows 10 Gaming' started by Kea Green, May 9, 2025 at 12:17 AM.

  1. KEA GREEN
    Kea Green Win User

    Missing BitLocker Revocery Keys: no bitlocker recovery keys registered with email laptop is...


    I just received my brand new laptop zbook firefly workstation with Windows 11 and as I was setting it up, ended up accidentally encrypting it before getting to download the software; additionally, I thought I was setting up all my email accounts realized that I had made multiple profiles - I am not tech savvy clearly. I went to all my Microsoft accounts and none had bitlocker recovery keys registered including the email the laptop is registered with. I have tried all the other suggestions and can't move forward. Please help!Related and separately, I also got a new phone and am unable to get

    :)
     
    Kea Green, May 9, 2025 at 12:17 AM
    #1
  2. SHAFEEQ_KHAN
    Shafeeq_Khan Win User

    bitlocker recovery key

    Hi Singh,

    Thank you for writing to Microsoft Community Forums.

    In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

    1. Are you not able login to your computer due to BitLocker Recovery Key?
    2. Did you ever setup BitLocker Recovery Key on your computer?
    3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
    4. Are you using Windows 10 Home or Windows 10 Professional?

    Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

    Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.
     
    Shafeeq_Khan, May 9, 2025 at 12:20 AM
    #2
  3. JEREMY TAYLOR1
    Jeremy Taylor1 Win User
    Bitlocker Recovery Key

    No, no other accounts.

    What puzzles me is why the Bitlocker recovery key is not listed on the microsoft account, but there is a recovery key listed there for a computer I do not recognise.

    I have several laptops but only the HP Envy has had Bitlocker on it. So what key is this on my account? And why isn't the Envy key there?
     
    Jeremy Taylor1, May 9, 2025 at 12:20 AM
    #3
  4. ZAIRKHAN
    ZairKhan Win User

    Missing BitLocker Revocery Keys: no bitlocker recovery keys registered with email laptop is...

    Bitlocker Recovery Key with university email

    I used a university email to sign into Windows 10 on my personal device and needed to take the laptop to a repair shop. They needed the Bitlocker recovery key to get out of a repair loop, but when I signed in with the Azure account, it signs me in, and
    lists the device, but there is no bitlocker key on the website. I contacted my university IT department and they told me to contact Microsoft because they do not keep bitlocker recovery keys for personal devices. I couldn't find a support page or number on
    the bitlocker page so I am coming here for any help possible. Thank you.
     
    ZairKhan, May 9, 2025 at 12:20 AM
    #4
Thema:

Missing BitLocker Revocery Keys: no bitlocker recovery keys registered with email laptop is...

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