Windows 10: missing CD drive

A few months ago, I did a total refresh on my pc. since doing so, my pc will not recognize my CD drive. Since I am a relative novice at computers, can you give me some easy to follow steps to solve my problem?

:)

 

CD drive error

1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

UpperFilters
LowerFilters
UpperFilters.bak
LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

And it likely has something to do with the emulated drive you have listed there.

 

how to copy files from the CD to the Computer drive

Hi Hankriegler,

I would suggest you to follow the steps below:

• 
  Press Windows key + X.
  
• 
  Click file explorer from the list.
  
• 
  Select the CD/DVD drive and hit Enter.
  
• 
  Select the files you want to copy from the CD/DVD, then select the drive where you want to paste or save.
  

I hope the information is helpful.

Thank you.

 

CD drive missing from File Explorer


I'm trying to burn an audio CD yet the application doesn't recognise any CD drive. Checking further, the CD drive is not listed in File Explorer until a CD media is inserted that holds valid data. The drive disappears when the media is ejected.
Under view options, the box is unticked for "hide empty drives".
Under device manager the drive shows as present and working normally.
I have tried switching autoplay on and off with no effect (suggested as a fix elsewhere).
Any ideas?