Windows 10: Missing document after OS reset

Hi all

My first post here, and I'd really appreciate your help.

My wife told me that when she logged on into her account yesterday, she found that everything that was on her desktop had disappeared.

This came as the last straw - I had been battling with poor performance and crashes for quite a few weeks.

So I did a system reset; it brought back the snappiness of the computer in general, and also it brought back all the files my wife used to have on her desktop before "it all just went", as she puts it.

However, as it turns out, before she complained to me and I reset the PC, she had been working on another document - which she, too, saved to her "new" desktop (i.e., the desktop which she was seeing after her previous work had "vanished"). Now I can't find this file, and neither can she.

Can anybody please suggest where this file may have gone? I did look in windows.old - it's definitely not there.

Thanks a lot,

Artyom

:)

 

All applications and documents missing after resetting Windows 10

Sir/Madam, I was running Windows 10

quite some time. My system was

running slow. I thought of Reset.

Inadvertely, before Reset I had transfered

all my Files including Program Files

from C Drive to D Drive. After

Reset all the applications including

MS Office 10 are missing. Also all

my documents and missing. I am

in trouble. Please help me.

Original title: Reset

 

I up graded to win 10

upgraded to win 10 activated ok, but some problems ,mini/maxi button not working,it is mixed up with documents and downloads. it is unsteady I want to go back to 8.1 but can't says files missing. Tried reset could not complete that either it failed
. what do I do ? I would like to wait for about 6 months then do it . but meantime i need OS

 

Hello Artyom,

Welcome to the TenForums *Smile

Is it possible that a temporary user profile was set up and the document got stored in this area? Do you see any additional temporary user folders like this in your C:\Users directory?

 

Hi, thanks for this, but no, I'm afraid there are no temp folders in c:\users...

 

where was she working on the document had has disappeared
If in word then it should be in there, otherwise look in the documents folder or anywhere in her C Drive

Also look in the one drive Documents section as it might have been saved to the cloud

 

Thank you - she was working in Word, but it can't see the document in either "recent" or "autosaved".

I've downloaded a piece of software called DiskDigger; it's going through my hard drive as we speak, throwing up files I didn't even know existed (from back in 2002!). Let's see what it finds.

By the way, I'm really curious about how files from 14 years ago can still be "hiding" on my current PC. But that's a separate question.