Windows 10: Missing Hard Drive after BIOS Update

I have an hp omen laptop 17t-w100 CTO and I had an issue with the battery. The battery level was stuck at 93%. As soon as I unplugged the charger, the laptop turned off.I read that a BIOS update might fix the issue. I had version F.53 and downloaded and installed the F.55 version for my laptops series from HP website.After the BIOS update my D drive Sata hard drive disappeared. My C drive which is an SSD is still there.The issue with the battery is also still persisting. Now I have two problems and don't know how to fix them. Any ideas?Things I already tried is installing the F.53 again b

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Help with external hard drive

Hi Debbra,

Welcome to Microsoft Community.

I appreciate your interest in windows 10 and also for trying the troubleshooting steps to fix the issue. I understand the inconvenience you faced. I will certainly help you with this.

I would suggest you to plug in hard drive then check in disk management you can see the drive or not.

Follow the steps to check Drive in Disk Management.

• 
  Go to the Control Panel then click on the
  Administrative Tools. .
  
• 
  Under the Administrative Tool Click on Computer Management.
  
• 
  Click on Disk Management and check the External Hard Drive.
  

Also check in BIOS whether External Hard Drive is listed or not.

For help with the BIOS settings, refer to the computer manual or contact the manufacturer.

If it doesn’t work then, I would suggest you to update BIOS for updating BIOS contact Lenovo Support.

Follow the link:

http://support.lenovo.com/in/hi/

Disclaimer :

Modifying BIOS/complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings
can be solved. Modifications of the settings are at your own risk.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thanks.

 

Hard Drive Space Missing

Hi,

It is possible that hard drive space was missing due to a corrupted file system. To better assist you, kindly answer the following questions:

• Have you made any recent changes prior to this issue?
• Have you tried deleting temporary files?
• What troubleshooting steps have you done so far aside from checked the hidden files?

We're looking forward to your response.

 

Hard drive detected by BIOS but not Windows

Hi Rizsikar,

As the operating system in the hard drive is unable to boot the device to desktop this issue might have occurred when the boot files are missing or corrupted.

Do let us know the complete error code/ error message with this issue?

If you are able to boot the device to Windows Recovery Environment, try the below steps to
re-built the boot record and check if it helps.

Follow:

• Click on Repair your computer.
  
• Click on Troubleshoot and in the Advanced options.
• Select Command Prompt. Type the following commands into the prompt and press Enter key after each command.

• 
  bootrec /fixmbr
  
• 
  bootrec /fixboot
  
• 
  bootrec /scanos
  
• 
  bootrec /rebuildbcd
  

4. Restart the computer.

NOTE: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting
from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.

Hope it helps. Reply to the post with an updated status of this issue for further assistance.

Thank you.