Windows 10: Missing iTunes Artist Photos?

I've noticed for a while that iTunes does not populate some artist icons (see below). I'm using the latest version of iTunes and the icons are fine using Groove linked to the same music files. I can't find a fix by searching the internet. Is there a solution or is this fault a 'feature' of iTunes?



:)

 

Groove Shows Unknown Artist & Unknown Album


I solved it by doing the following! I'm not sure which step cracked the problem.

1. Set indexing to index the content of my music files by right clicking on the top level folder, setting the option and applying to all files and sub-folders
2. Rebuilt the index via the Control Panel Indexing options
3. Deleted the folders watched in Groove
4. Deleted the Groove database at C:\Users\<username>\AppData\Local\Packages\Microsoft.ZuneMusic_<random>\LocalState\Database
5. Started Groove
6. Reassigned the folders to watch

All songs now appear with the right artist & album but some album art was missing in Groove and Media Player despite being displayed correctly in iTunes. I manually updated the missing album art in Media Player and Groove then synchronised to match the Media Player album art.

 

Groove Shows Unknown Artist & Unknown Album

This worked! I was playing with disabling indexing since it was interfering with my backup procedures, but it caused this. (What broke it was right clicking the drives and turning off indexing for the whole drive). I'll try some other ways of limiting the indexing. Thanks kindly.

 

iTunes won't connect to my iTunes Media directory

1. Uninstall iTunes completely. (I suggest using Geek Uninstaller. In my experience this does a good job of clearing remnants.)
2. Download and install latest iTunes from Apple, not Windows Store (Never use the Windows Store for iTunes.)
3. Check whether the Apple version allows you to point to your old media store.

Hope this helps...