Windows 10: Missing or corrupt driver

The Drive Properties screen shows Code 39, driver corrupted or missing. Computer has been restarted several times but no fix. I am not confident or experienced enough to install a driver or know what is best for my computer, Dell Inspiron 17 (purchased 2011). How hard is it to install a driver?

Below is what came up, even after restarting:



Hardware and Devices

Publisher details​

Potential issues that were checked


Windows Update configured to never install drivers

Windows Update configured to never install drivers

Driver updates aren't automatically installed when detected by Windows Update.


Issue not present


Your PC must be restarted

Your PC must be restarted


Issue not present


Hardware changes might not have been detected

Hardware changes might not have been detected


Issue not present

​

Potential issues that were checked

Detection details​

Windows Update configured to never install drivers


Issue not present


Driver updates aren't automatically installed when detected by Windows Update.

​

Your PC must be restarted


Issue not present

​

Hardware changes might not have been detected


Issue not present


Detection details

​

Collection information


Computer Name:


DESKTOP-CJBNGSI


Windows Version:


10.0


Architecture:


x64


Time:


Wednesday, November 7, 2018 5:48:51 PM


Publisher details

​

Hardware and Devices


Find and fix problems with devices and hardware.


Package Version:


4.1


Publisher:


Microsoft Windows

​

Hardware and Devices


Find and fix problems with devices and hardware.


Package Version:


4.1


Publisher:


Microsoft Corporation





Hardware and Devices Publisher details

Potential issues that were checked
Windows Update configured to never install driversWindows Update configured to never install drivers
Driver updates aren't automatically installed when detected by Windows Update. Issue not present
Your PC must be restarted Your PC must be restarted Issue not present
Hardware changes might not have been detectedHardware changes might not have been detected Issue not present

Potential issues that were checked Detection details

Windows Update configured to never install drivers Issue not present

Driver updates aren't automatically installed when detected by Windows Update.

Your PC must be restarted Issue not present


Hardware changes might not have been detected Issue not present



Detection details Expand

Collection information
Computer Name: DESKTOP-CJBNGSI
Windows Version: 10.0
Architecture: x64
Time: Wednesday, November 7, 2018 5:48:51 PM

Publisher details Expand

Hardware and Devices
Find and fix problems with devices and hardware.
Package Version: 4.1
Publisher: Microsoft Windows
Hardware and Devices
Find and fix problems with devices and hardware.
Package Version: 4.1
Publisher: Microsoft Corporation

:)

 

Hp Envy Driver missing

Hi Mohsin,

• Are you referring the missing driver as the High Definition Audio device
  with a yellow mark in the screenshot?

This issue could have happened due to corrupted driver files. Let's try reinstalling the driver and check if the driver can be recovered. Follow the below steps to re-install the driver.

• As you are already on the device manager, right-click on High Definition Audio device, and select
  Uninstall.
• Restart your PC and Windows will attempt to reinstall the driver.

If the issue still persist, I suggest you to run the hardware troubleshooter and check if the issue is resolved. Follow the below steps to run the Hardware troubleshooter;

• Type troubleshooting in the search tool.
• Click on Troubleshooting tab.
  
• Click on view all option on the upper left corner.
  
• Select the Hardware and
  Device options from the list.
• Click Next to run the Hardware
  and Device Troubleshooter.
  

Let us know if you need further assistance, we will be glad to help you.

 

Critical System driver is missing or corrupt. Automatic repair fails.


Results of chkdsk. Whats next step? Clean install of windows?

 

Critical System driver is missing or corrupt. Automatic repair fails.


I got as far as step 20)... Was no files in the regback folder. Also was already backup and backup1 folders in the config folder there. Are these worth restoring ?







I'll wait for a response, before i continue anymore.