Windows 10: Missing photos and files in one drive

Hi there,I have realised that the photos I saved to my one drive a few years ago are no longer there. I have followed the advice and checked the vault and recycle bin and sync problems and the files are still not there. Please can someone help?Many thanks

:)

 

Missing Photos

Hi Tanya,

There are different ways to restore your deleted or missing files, such as restoring it from previous versions or from a backup. Since that your back up hard drive isn't working, we suggest that you restore your deleted or missing files from previous versions.
Follow these steps:

• Click on Start.
• Open File Explorer.
• Navigate to the folder that used to contain the file or folder, and then right-click on it.
• Select Restore previous versions.
  If the folder was at the top level of a drive, for example C:\, right-click the drive, and then click on
  Restore previous versions.

To delete those duplicate photos, we suggest that you visit
Microsoft Store and check for available 3rd party app for it.

Let us know if you need further assistance.

 

Photo Gallery Missing Files


hi slartybart
thanks again so much for working with me.
ok. i have completed step 1. and the text notepad is attached. 2nd. Photo gallery is an organizer and all my photos has been backed up to an external drive, if i missed anything it won't bother me much as long as this problem is fixed. 3rd. Iwl new search results 0522.txt didn't have wlarp so i downloaded the one you attached and received this error upon installing which is also attached. Based on these previous steps i didn't go any further as to not create more problems.


wl new search results 0522.txt

 

photo files

Hi Don,

We would like to ask some questions to better assist you with this issue.

• What is the build and version of your Windows 10?
• Did you receive any error messages/codes when you tried accessing your photo files?
• Are you trying to access your photos through File Explorer or Photo app?
• Did you make any changes prior to the issue?

Also, we suggest that you use the System File Checker tool to repair missing or corrupted files. System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. You may visit this
article for the steps.

We'll wait for your reply.

Regards.