Windows 10: Missing printer

I assume there has been a recent update. My printer HPC3180 no longer appears on my list and has been replaced with HP ePrint. I've tried all the help and troubleshooting options. It is not found if I ADD printer. I can print when in a document, e.g. Word, so the printer is recognised

:)

 

Print to PDF missing in Printer List

Hi William,

We suggest that you disable and re-enable the Print to PDF feature. Here are the steps:

• Click on the Start menu and type in Windows Features.
• Choose Turn Windows features on or off.
• On the next window, find Microsoft Print to PDF and disable it. Click
  OK to save changes.
• Restart your PC.
• Repeat the same steps to re-enable Microsoft Print to PDF.

If the issue persists, we suggest that you perform the troubleshooting steps suggested on the link below under
Advanced:

Fix printer problems

Regards.

 

Missing Devices & Printers

Hi Tony,

Thank for posting your query in Microsoft Community.

I understand your concerned. Let me help you to fix the issue.

To assist you better, please provide us more information.

• 
  What is the make and model of the printer?
  
• 
  What is the exact issue are you facing?
  
• 
  When you say ‘’ Most of my devices’’ what are device that is missing?
  

Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below methods.

Method 1.

I suggest you to run Printer troubleshooter and check if it this helps.

• 
  Type troubleshooting on the search bar and click on
  Troubleshooting.
  
• 
  Click on Troubleshooting and click on print on
  printer Hardware and Sound.
  
• 
  Click on Advanced on the Printer troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the Printer troubleshooter.
  

If the issue still persist try the method.

Method 2.

I recommend you to update the printer driver and check if it helps to resolve the issue.

• 
  Press Windows Key + X and click on
  Device Manager.
  
• 
  Locate for the Print Queues and expand it.
  
• 
  Right click on the printer and click on
  uninstall.
  
• 
  Once you are uninstalling the driver, restart the computer.
  

If that does not help fix the issue, I suggest you to go to the printer manufacturer website, download the latest printer driver and install the same.

Hope this helps. Post us with status we will be glad to help you.

 

Printer default colour


If you have the time, could you do as I suggested giving me a step x step in case I have missed something please.