Windows 10: Missing screen recordings

I used the windows key + G function to screen record and the recording stopped as soon as the one hour mark was hit so then I resumed recording again and separately, so in total, I should have 2 screen recordings and yesterday both the recordings were there on my laptop , but today on opening the capture folder I could only find the second recording. please help as the recording is really important.

:)

 

screen recorder

Hi,

To resolve your concern about screen recorder, follow the steps below:

• Click on the Windows logo found at the lower left hand corner of your desktop.
• Go to Settings.
• Click on System.
• On the left hand side, click on Storage.
• Click on This PC.
• Scroll down, and click on Temporary files.
• Click on Delete temporary files.
• Restart your computer, and then try screen recorder again.

Regarding the Windows shortcut for your screen recorder, follow the steps below:

• Open your Xbox application.
• On the left hand side, click on the Settings icon.
• Click on the Game DVR tab.
• Make sure Record game clips and screenshots using Game DVR is
  On.

Let us know how it goes.

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

Steps Recorder there... but not there

I really don't know what to suggest to you.

Even though you can not see it on screen, does it show in task manager ? I wonder if it might be worth you running a system file check using :

sfc/ SCANNOW from an elevated command prompt.