Windows 10: missing subfolders

Hi Everyone,Please help me.I copied and pasted my important docs to an external hdd 2 years ago. save #1After a year I wanted to change my ssd to a larger one in my laptop. So I saved my important files again to the same hdd. save #2I made the changes about ssd in my laptop, installed OS and other necessary softwares onto my new just upgarded ssd and finally i copied back my files save #2 from the external hdd.Than came the unpleasant surprise. I did not find ALL of my subfolders. SOME of them were missing. Than came the 2nd unpleasant surprise. When I checked my files and folders on the

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Why did the startup window get cleared?

I didn't missed any step, the list was gone and gone , even after using lot of programs the programs were not listed in that list.

 

Open new subfolder

Hi Carmen,

The challenge that you are experiencing can occur due to several reasons, such as, corrupted app files, incorrect setup, etc. To better assist you, kindly answer the following questions:

• Are you getting any error messages? Kindly provide us a screenshot of the issue.
  
• What are the troubleshooting steps that you've taken so far? This is for us to avoid providing the same steps.
  
• Were you able to successfully access subfolders before?

We look forward to your response.

 

How do I move a subfolder from its folder on the Edge Favorites bar to its own position on the Favorites bar?

Hi Denzil,

Thank you for posting your query in Microsoft Community.

We would be glad to help you with the issue you are facing today. I understand the difficulty with the problem.

I suggest you to follow the below steps.

• Click on the Hub option on top right of the screen.
• Select the subfolder that you want to move.
• Drag the subfolder & drop on the folder.

Check if it helps

Hope this helps, if the issue persists do get back to us we will be glad to help you.

Thank you.