Windows 10: modem audio is not heard from speakers using win10

the audio was there before win10

:)

 

No Speakers or Headphones detected

Hi,

This issue may have been caused by a corrupted Audio driver or defective audio port.

To better understand this concern please answer the following questions:

• Are you still able to play music using a built-in speakers?
• Have you tried using other headphones or external speakers?

We also suggest that you run audio troubleshooter by following these steps:

• Type "troubleshooting" on the search box.
• Select Troubleshooting on the result.
• Click View all.
• Choose Playing Audio then follow the instructions.

If you need further assistance, don't hesitate to post back.

 

audio and speakers problems

Hi,

It is possible that audios and speakers were not recognized due to wrong configuration settings or outdated drivers. To isolate your issue, we'd like to gather more information:

• Have you made any recent changes prior to this issue?
• Have you tried connecting your speaker/headphone to another device and check if the issue still persists?
• Have you tried connecting another speakers/headphones and check if the issue still persists?

Meanwhile, we suggest that you run the troubleshooter by clicking on this
link. It will let you automatically diagnose audio problems and will provide you a remedy.

If the issue still persists, we recommend that you run the troubleshooter for Hardware and Devices. This will identify and diagnose technical issues. Follow the steps below:

• Press Windows key + X on your keyboard and select
  Control Panel.
• On the upper right part of the Control Panel window, type
  Troubleshooting.
• Select Troubleshooting.
• Click View all.
• Click Hardware and Devices and follow the prompt to proceed with the troubleshooter.
• Restart your PC and check if the issue still persist.

Let us know if you need more assistance.

 

New Win10 update killed my audio

Since you have tried uninstalling and reinstalling the latest driver of your audio card, we suggest you to follow the steps below to check if the speaker has been set as default in the Playback devices:

• Right-click on the speaker icon on the right bottom of the desktop.
• Click on Playback devices to see a list of devices connected to the system.
• If it is not listed, it is possible that the device has been disabled because of the update. Right click and select
  Show Disabled Devices.
• If your device is listed after this, right click on the speaker and select
  enable.
• Right click on the speaker and click Set as Default option present at the bottom of the same window.

If the issue persists, you can try to roll back driver if it is available in the options. To rollback the driver, you may follow the steps below:

• Press Windows + R on the desktop screen.
• Type devmgmt.msc and hit enter.
• Expand the category you want and right click on the driver and select properties.
• Navigate to driver tab and click on Roll Back Driver.

If the Roll Back Driver is not available, you may try to install an older version of your audio driver from the Manufacturer's website. You need to uninstall first all the devices for Sound, video and game controllers under the Device Manager (HD Audio Device
and NVIDIA Audio Device) before reinstalling the driver.

Let us know the status of the issue so we can assist you more.