Windows 10: Modem shuts down wifi adapter in laptop

My internet connection went down on my laptop Works fine on desktop. WIFI adapter shows problem code 43. deleted and reinstalled adapter and drivers. no luck. reset windows with new download. Nothing. I can reset adapter and it is fine until it tries to connect then goes into error. I am suspicious so I took laptop to cafe and try to connect to their net work. worked fine? why would my modem turn off my adapter?

:)

 

Wifi adapter disappears - goes 'hidden'


Running Windows 10 on an Acer laptop. Over the past month, the wifi connection dropped without explanation/warning.

First time, the adapter was visible in Device Manager (with a yellow triangle next to it). An interent search found the suggestion to uninstall it and restart. That worked.

Today, the connection dropped again. In Device Manager at first I could not see the wifi adapter listed. I clicked to see hidden devices and found the adapter and the Bluetooth (which I had not noticed was missing).

I again uninstalled, restarted, and both the wifi and bluetooth have returned.

Anyone any ideas as to what is happening, why it's happening, and what I need to do, please?

I have attached a screenshot of the DM windows as it is now, showing the wifi adapter name, etc.

Thanks very much

WG

 

HSPA USB Modem

Hi,

To find out more about the modem issues that you’re experiencing after installing Creators Update, we just have a few questions for you:

• 
  Can your laptop still detect the modem when you plug it in?
  
• 
  What's the make and model of your laptop?
  
• 
  What's the make and model of your USB modem?
  
• 
  Is the modem plug-and-play or do you have to install a separate software to make it work?
  
• 
  Do you receive an error message? If yes, please post a screenshot.
  
• 
  What troubleshooting steps have you tried so far?
  
• 
  Which network driver is on your laptop?
  

Note: To check the network drivers on your device, follow these steps:

• 
  Right-click the Start button.
  
• 
  Click Device Manager.
  
• 
  Click the drop-down arrow under Network Adapter.
  

We look forward to your response.

 

WiFi Adapter question

To be honest, I keep losing my wifi connection and Im almost positive its not due to my internet connection or Router or anything like that. VERY often, everyday, all day it keeps happening. The troubleshooter always resolves it by "reset wifi-adapter" (I believe this is the step it takes that resolves the problem) before it happens again anyways. Its driving me nuts ! Most time when it suddenly goes out (the connection) all the networks that should be in "show available networks" or all but the one I was connected to, disappear. I run the troubleshooter and it ends in resetting the wifi adapter. And it works. 10 minutes later, it happens again. Im trying to pin down the problem here. Thank you for your help.