Windows 10: Modern Sleep and power

I've been having problems with modern sleep on my corporate laptop.I select sleep, and it just stays powered on. The sleep study shows what's happening.The problem I'm currently having is my help desk is telling me for modern sleep to work correctly when I put the computer to sleep, I need to unplug the laptop.I could be wrong, but that makes no sense. Could someone confirm? and if that is not that case, could you point me to any documentation I can take back to counter that opinion?Thanks.

:)

 

sleep mode and power options not working on Windows 10

Hi,

Thank you for contacting Microsoft Forums.

For issues with sleep mode and power options follow the steps provided below.

Run the Power troubleshooter and check.

Follow the steps to run the troubleshooter:

• Open Control Panel.
• Type Troubleshooting in search and click
  Troubleshooting.
• Now type Power in the search option.
• Click on Power troubleshooter to run.

I would suggest you to try updating the Display driver and check if the issue persists. If you already have all the latest drivers from Windows updates, then I would suggest you to visit the computer manufacturer's website, download and install the latest
drivers in compatibility mode and check.

Hope this helps.

 

missing sleep menu in power

Hi,

Missing Sleep option in Power menu is usually caused by outdated or corrupted device drivers. For us to better assist you, we would like to ask the following:

• Have you made any recent changes on your computer prior to the issue?
• When you check the Power options in Control Panel, did you mean that the Sleep option is not displaying in the Shutdown settings?

If you haven't check the Shutdown settings in Control Panel, we suggest to do so and make sure that the Sleep option is enabled. To check the Shutdown settings, follow these steps:

• In Cortana search, type control panel.
• Choose Control Panel from the list.
• Click System and Security and select Power Options.
• Click Choose what the power buttons do in the left pane of the window.
• Under Shutdown settings, put a tick in the Sleep
  box and click Save changes.

If the Sleep option is already enabled and it still doesn't appear in the Power menu, we recommend that you keep the device drivers up-to-date. For your reference, check this article on how to
update drivers in Windows 10.

Update us with the outcome so we can provide further assistance.

 

Sleep

Hi,

This may happen due to its power plan. A power plan is a collection of hardware and system settings that manages how computers use and conserve power. For this, we suggest that you reset and restore power plans to its default. kindly follow these steps:

• Open the Command Prompt (Admin).
• Copy and paste the command below into the command prompt, and press
  Enter:
  • powercfg -restoredefaultschemes
• Close the Command Prompt window, and then restart your PC to apply the changes.

After that, go to Power & sleep settings
by typing it into the Windows Search. Check the When plugged in, PC goes to sleep after
settings is set to Never.

Let us know if the steps above helped you to resolve the issue.