Windows 10: Monitor black/blank after 1709 update

Discus and support Monitor black/blank after 1709 update in Windows 10 Graphic Cards to solve the problem; I have a dual monitor setup that was previously working prior to updating to 1709. My main monitor is an ASUS VG248QE using display port. This monitor... Discussion in 'Windows 10 Graphic Cards' started by whatevkev, Jan 26, 2018.

  1. whatevkev Win User

    Monitor black/blank after 1709 update


    I have a dual monitor setup that was previously working prior to updating to 1709. My main monitor is an ASUS VG248QE using display port. This monitor is working fine. My secondary monitor is an old NEC LCD 1920 NX monitor using DVI cable. Both are plugged into my GPU NVidia Geforce GTX 660.

    Problem: My secondary monitor has a black screen while my main asus monitor is fine. The indicator light on the secondary monitor is green (indicating that signal is present). Also when going into display settings it shows that the monitor is detected and it has its recommended resolution settings. My computer thinks its on and working. Sometimes things get opened up on the other monitor, but I can see it bc all i see is a black/blank screen. This all occurred after updating to 1709 creaters update.

    I already reinstalled my display drivers. I even tried restoring back to 1703 but the problem persisted. I then updated back to 1709 and problem still persisted.

    Has anyone had similar problem and found solution ?

    :)
     
    whatevkev, Jan 26, 2018
    #1
  2. Kzamora13 Win User

    Secondary monitor showing blank(black) screen after updating to 1709

    I have a dual monitor setup that was previously working prior to updating to 1709. My main monitor is an ASUS VG248QE using display port. This monitor is working fine. My secondary monitor is an old NEC LCD 1920 NX monitor using DVI cable. Both are
    plugged into my GPU NVidia Geforce GTX 660.

    Problem: My secondary monitor has a black screen while my main asus monitor is fine. The indicator light on the secondary monitor is green (indicating that signal is present). Also when going into display settings it shows that the monitor is detected and
    it has its recommended resolution settings. My computer thinks its on and working. Sometimes things get opened up on the other monitor, but I can see it bc all i see is a black/blank screen. This all occurred after updating to 1709 creaters update.

    I already reinstalled my display drivers. I even tried restoring back to 1703 but the problem persisted. I then updated back to 1709 and problem still persisted.

    Has anyone had similar problem and found solution ?
     
    Kzamora13, Jan 26, 2018
    #2
  3. Secondary monitor showing blank(black) screen after updating to 1709

    If you were impacted by the incorrect driver, Windows Update KB4057291 has been released that will install a driver to restore multi-monitor display and resolution control capabilities. Go to Start -> Settings -> Update & security, then Check for updates
    and install the update to resolve your issue. You can also go to the Microsoft Update Catalog website to install the update.

    http://catalog.update.microsoft.com/v7/site/Sea...

    Boot to the Windows 10 desktop

    Press Windows key + X

    Click Device Manager

    Expand Display adapters

    Right click the current display adapter

    Click Properties

    Click Driver tab

    Click Rollback driver if the option is available

    If not

    Right click the current display adapter

    Click Uninstall

    Check the box that says, "Delete the driver software for this device.”

    Exit Device Manager

    Restart

    Go to Start -> Settings -> Update & security, then Check for updates and install any available updates.
     
    Andre Da Costa, Jan 26, 2018
    #3
  4. dalchina New Member

    Monitor black/blank after 1709 update

    Hi, I think I recall a thread very similar to this where the solution was to use an OLDER version of the graphics driver.

    Please feel free to search the forum, which is what I'd have to try to do. Meanwhile, of course, someone else may well suggest a way forward.
     
    dalchina, Jan 26, 2018
    #4
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Monitor black/blank after 1709 update

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