Windows 10: Monitor disconnects after lock screen, and incoming call sounds starts playing

Discus and support Monitor disconnects after lock screen, and incoming call sounds starts playing in Windows 10 Software and Apps to solve the problem; I have a new external monitor, connected via HDMI to my Windows 10 laptop.When I disconnect the HDMI cable, the incoming call sound same as used by... Discussion in 'Windows 10 Software and Apps' started by Maarten Mariën, Feb 2, 2022.

  1. Monitor disconnects after lock screen, and incoming call sounds starts playing


    I have a new external monitor, connected via HDMI to my Windows 10 laptop.When I disconnect the HDMI cable, the incoming call sound same as used by Teams when I'm being called starts playing.When I lock screen, after 1 minute the external monitor also disconnects, and the same sound follows.The "Device Disconnect" event in my sound scheme Windows Default is still the default, "Windows Hardware Remove". As a side note, the Test button does not work in this dialog.In my advanced power settings I have disabled the USB selective suspend setting. The "Turn off display after" setting is 10 min

    :)
     
    Maarten Mariën, Feb 2, 2022
    #1
  2. desertman Win User

    Sound for incoming emails


    Yes, I have (and had) Notifications - Show in action center on and a checkmark at Play a sound - but don't get a sound for incoming mails.

    However, I don't have Mail listed in Settings - Privacy - Let apps run in the background and also not in Settings System - Notifications & actions - Show notifications from these apps. In the first setting other applications are listed (but Mail is not one of them), in the second setting no application is listed and it only says "No apps have provided notifications yet".

    Just to clarifiy it - I also don't get a sound for incoming emails when Mail is the active foreground application.
     
    desertman, Feb 2, 2022
    #2
  3. Remon Ont Win User
    connect/disconnect sounds

    Hi,

    The issue with connect/disconnect sounds could be due to the following:

    • USB hub problem.
    • Loose mouse, keyboard, monitor or USB connector
    • Outdated software drivers
    • Sound settings

    We would like to know more information:

    • Have you done any changes on your computer prior to the issue?
    • Have you checked if your devices are plugged/connected properly to your computer?
    • Is the issue happening when playing an specific game only?
    • What troubleshooting steps have you done so far?

    We will wait for your response.
     
    Remon Ont, Feb 2, 2022
    #3
  4. Remon Ont Win User

    Monitor disconnects after lock screen, and incoming call sounds starts playing

    connect/disconnect sounds

    Thank you for the information.

    If the connect/disconnect sounds is only happening when playing an specific game, It might be a game app or a driver issue. we suggest that you try to uninstall and reinstall the game and check if the problem persists. Check the steps provided below:

    • Open the Start menu.
    • Click Settings.
    • Click System on the Settings menu.
    • Select Apps & features from the left pane. ...
    • Select an app you wish to uninstall.
    • Click the Uninstall button that appears.

    Make sure also that your device software drivers are updated.

    Post back with the result.
     
    Remon Ont, Feb 2, 2022
    #4
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Monitor disconnects after lock screen, and incoming call sounds starts playing

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