Windows 10: Monitor Not Detected as 120Hz on PC

Discus and support Monitor Not Detected as 120Hz on PC in Windows 10 Software and Apps to solve the problem; I'm having an issue with my 120Hz monitor not being recognized correctly on my PC. The same monitor works flawlessly at 120Hz on other laptops and... Discussion in 'Windows 10 Software and Apps' started by ashesh das1, May 17, 2025 at 10:47 AM.

  1. Monitor Not Detected as 120Hz on PC


    I'm having an issue with my 120Hz monitor not being recognized correctly on my PC. The same monitor works flawlessly at 120Hz on other laptops and PCs, but on my main system, Windows only offers a 75 hz option only .Gpu intel arc a580 I know i have update. But in previous update it did not fix

    :)
     
  2. Gyula H Win User

    Laptop monitor not going to 120hz

    Hi Jake,

    Sorry to hear that the initial steps didn't resolve the issue. Let's try some additional troubleshooting steps to get your laptop monitor to switch to 120Hz.

    Additional Troubleshooting Steps

    Step 3: Check Display Cable and Port

    Ensure Proper Connection:

    Make sure the display port cable is securely connected to both your laptop and the monitor.

    If possible, try using a different display port cable to rule out any issues with the cable.

    Verify Display Port Version:

    Ensure that both your laptop and the monitor support the same version of DisplayPort (e.g., DisplayPort 1.2 or 1.4).

    Step 4: NVIDIA Control Panel Settings

    Open NVIDIA Control Panel:

    Right-click on the desktop and select NVIDIA Control Panel.

    Adjust Resolution:

    Go to Display > Change resolution.

    Ensure your monitor is selected and then select Customize.

    Check Enable resolutions not exposed by the display.

    Click on Create Custom Resolution.

    Set the refresh rate to 120Hz and click Test.

    Adjust Refresh Rate:

    Go to Display > Set up G-SYNC.

    Ensure G-SYNC is enabled for your monitor.

    Go back to Change resolution and set the refresh rate to 120Hz.

    Step 5: BIOS/UEFI Settings

    Check BIOS/UEFI Settings:

    Restart your laptop and enter the BIOS/UEFI settings (usually by pressing F2, Del, or Esc during boot).

    Look for any display or graphics settings and ensure that the integrated graphics is set to auto or enabled.

    Save and exit the BIOS/UEFI settings.

    Step 6: Windows Display Settings

    Adjust Scaling Settings:

    Go to Settings > System > Display.

    Scroll down to Scale and layout and ensure the scaling is set to 100%.

    Click on Advanced scaling settings and turn off Let Windows try to fix apps so they're not blurry.

    Set Refresh Rate in Settings:

    Go to Settings > System > Display.

    Click on Advanced display settings.

    Select your monitor and set the refresh rate to 120Hz.

    Click Apply.

    Step 7: Use Intel Graphics Command Center

    Open Intel Graphics Command Center:

    Download and install the Intel Graphics Command Center.

    Adjust Display Settings:

    Open the Intel Graphics Command Center.

    Go to Display and select your monitor.

    Set the refresh rate to 120Hz.

    Step 8: Check for Firmware Updates

    Update Monitor Firmware:

    Check if there are any firmware updates available for your monitor. Visit the manufacturer's website for instructions on how to update the firmware.

    Step 9: Check for Windows Updates

    Ensure Windows is Up to Date:

    Go to Settings > Update & Security > Windows Update.

    Click on Check for updates and install any available updates.

    Restart your PC if any updates were installed.

    Step 10: Contact Support

    Contact ASUS Support:

    If none of the above steps resolve the issue, it may be a hardware or compatibility problem. Contact ASUS Support for further assistance.

    Please try these additional steps one at a time and let me know if any of them resolve the issue. If the problem persists, we can explore further solutions together.

    Best regards,

    .
     
  3. Looking for a new 120Hz Monitor

    Not officially.
    Unofficially, there are the overclockable monitors.

    There's at least four different IPS / PLS models that can be overclocked up to 120Hz, as well as some speciality models, like the Catleap 2B or the Overlord Tempest, and the QNIX panels. They are listed within the 120Hz monitor list.
     
  4. bobkn Win User

    Monitor Not Detected as 120Hz on PC

    120hz Monitor, HDMI or DVI-D cable?

    If I was a little vague about HDMI, it's because I don't know what your monitor supports. I can't swear that it won't do 120Hz, via HDMI, but I believe that it can't.

    Interestingly, the spec sheet in post #1 lists 85Hz as the maximum vertical frequency for a digital input. However, the AnandTech review clearly has it as a 120Hz 3D capable monitor.
     
Thema:

Monitor Not Detected as 120Hz on PC

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