Windows 10: Monitor not playing audio

Windows show that sound is playing but it can't be heard, already tried updating drivers and checked that nothing is muted. Help would be greatly appreciated :

:)

 

No sound while playing audio and video files.

Hi,

I appreciate if you could answer to a few questions to narrow down to the issue.

• Which is the application that you are using to play the files?
• Did you try the same on a different player?
• Did you perform any troubleshooting steps?

As an initial troubleshooting step, I suggest you to check if the volume is set low or in mute state in Volume Mixer.

• Right click on sound icon.
• Open Volume Mixer check for the application that you are playing the files with and increase the volume and check.

If the issue still persists, I would suggest you to run “Playing audio” troubleshooter to diagnose and fix the issue.

Follow these Steps to run Playing Audio Troubleshooter in Windows 10.

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Playing audio.

Also refer: Fix sound or audio problems in Windows - Microsoft Support

Hope the information helps in resolving the issue related to the sound issue. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

HDMI to DVI Monitor Will Not Play Audio

Thanks for the suggestions, Deepika. I have a Samsung SyncMaster HDTV monitor and a SHARP monitor. I'm trying to get audio on the Samsung HDTV. I'm not sure if you need an audio cable when connecting to the HDTV. Anyways, I kept it on the television. Either
way, it doesn't work. I ran the troubleshooter, and there isn't any problems. I tested all the cables yesterday, and everything works as usual. How are the HDMI cables supposed to connect and work with video and audio? Is there a driver problem? I believe
it might be because my monitor is in the DVI port, instead of an HDMI. This is why it's not detecting on the sounds/playback devices. Plugging an audio cable in the secondary monitor with VGA works, but using an HDMI for the television does not. Using VGA
for the television does work with audio. Not sure what the problem is, or if I have to plug the audio cable in the HDTV at all. Any help would be appreciated! Thanks!

UPDATE: Figured out the problem, testing. The HDMI cable although supports audio and video, the DVI connector
does not. Because of this, the computer detects it as a DVI connection. It instead uses the regular audio cable. The television, however, does not. It detects HDMI first, and uses that as as the audio. Since there is no coming through the DVI
connector and instead coming through the audio cable, it won't play anything. This can be half solved by changing the source device (source>edit name) on the Samsung television to HDMI DVI. This, however, does not fix it, as sound still doesn't come out. The
computer still has to be changed to be able to play audio properly. Any suggestions on how to fix this?

 

How To Change Monitor Audio To Motherboard Audio

Hi Saurav,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Do you want to use your external speakers for the audio instead of the monitor speakers?
2. Are you hearing the audio both from your external speakers and the monitor speakers?

Meanwhile, you may try the below steps to change the playback device and check if this helps.

1. Select on the Start button > Type Sound in the search box > Select
   Sound from the list of results.
2. Go to Playback tab > Select your Sound System Device that you want to hear the audio from > Then click on
   Set Default.
3. Restart the computer once and check if this helps.

We're looking forward to your response.