Windows 10: Monitor Scaling Issues - HDR Cable

Sometimes when I switch between my laptop and monitor, the monitor screen will adjust to a size like this:Above is the annoying scaling. Below is how it usually is:I'm wondering how I can get it back to the normal size through settings on the laptop. Usually to get it back to the normal size, I would have to unplug the HDR cable and then re-plug it back in.I've checked settings and google to find a solution and have yet to find one. Part of me believes this is because it is such a weird problem to describle.Any help is appreciated.

:)

 

Scaling Issue With Extended Monitors

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing scaling issues when you connect a 4K monitor to the PC. For more clarity on the issue, please respond to the questions below:

1. What is the make and model of the PC?
   
2. How the monitors are connected to the PC?
   
3. What is the build version of Windows installed on the PC?
   
4. Have you tried updating the display drivers?
   

Meanwhile, I would suggest you to refer the article
Windows scaling issues for high-DPI devices and check if that helps.



Please get back to us with the required information to assist you further with the issue.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

HDR on HDR monitor causes issue on secondary, non-HDR monitor

I have an Aorus AD27QD (HDR) monitor as my primary display and an ultrawide 34UM88-P (Non-HDR) as my secondary. If HDR is enabled in windows and I go to a full screen video on the non-HDR monitor after a few seconds it will flicker blue then become severely
washed out. Coming out of full screen fixes this. If HDR is not enabled full screen shows the colors perfectly normally.

Secondarily, with windows HDR on on the Aorus, the colors dim pretty drastically. HDR content great but anything that isnt HDR is dim enough to make me question if my brightness is turned down. (Its not, its 90/100). The white of a plain browser window
seems so dim its nearly grey. I also tested this on what I know is a particularly vibrant (non-HDR) . HDR on? Terrible and muted. HDR off? Bright and vibrant.

I have played with in-monitor settings, nvidia control panel, factory reset of monitor, basically everything I can think of. Everything points to it being a windows issue.

I also tried out the suggestions from this post. And it pointed me to this
set of OS release notes which didnt solve my issue either.

I could really use some help because I am really feeling like I wasted my money on this monitor.

PC:

i5 7600k

GTX 1080ti

16GB 3000Hz Corsair RAM

Windows, CPU and GPU on latest drivers available.

Monitors:

LG 34UM88-P (HDMI)

Aorus AD27QD (DisplayPort)

 

MS Office and Skype scaling issue with display monitors

Hi J,

The scaling issues with your display monitor can be caused by an outdated operating system. To further isolate the concern, we suggest that you check for the latest update for Windows by following these steps:

• Click on Start or the Windows Logo on your taskbar.
• Select Settings or the gear icon and click Updates & security.
• Click on Check for updates.

If any updates are found, install it and wait for Windows to complete the update and then restart the device.

Let us know the result of your troubleshooting.