Windows 10: Monitor section not popping up in device manager

I've been trying to fix the Generic PnP monitor problem in Windows but my problem is that I simply don't have the monitor section on the device manager. My monitor is displayed in the section of "other devices. Even after scanning for hardware changes, nothing pops up.

:)

 

Imaging Devices missing in Device Manager and Webcam doesn't working

Hi,

Since you mentioned that the said driver is missing in Device Manager, what we suggest is for you to check in the Hidden Devices section on Device Manager. Kindly follow the steps below:

• On the desktop, press Windows key + X and select
  Device Manager.
• Click on View and select
  Show Hidden Devices.
• Check for the webcam under Imaging Devices.
• If the webcam is listed, then right-click on it and select
  Update Driver Software
• Select Browse My Computer for Driver Software and follow the prompted steps.

Please post back with the result for further assistance

 

USB devices have yellow marker in device manager under 'Other devices'

Hi Roger,



Thank you for posting your query in Microsoft Community. Let me help you.

• 
  What is the make and model of your devices?
  

I suggest you to perform the following troubleshooting steps and check if it helps.

Method 1: Hardware and Devices Troubleshooter.

I suggest you to run hardware and devices troubleshooter and check.

• 
  Press the Windows + X,
  and click on Search.
  
• 
  Type troubleshooting and select
  Troubleshooting.
  
• 
  Click on Hardware and Sound and select
  Hardware and Devices
  
• 
  Click on Next to run the troubleshooter
  

Method 2: Update USB Controllers.

To update the USB Controllers from Device Manager follow these steps.

• 
  Go to Device manager in control panel.
  
• 
  Select Device manager and a Device Manager window will pop-up.
  
• 
  Double Click on USB Controllers to expand.
  
• 
  Right click on the USB Controllers that is listed and select Update.
  

I hope the information helps. If you need any further assistance, please feel free to contact us again. We will be happy to assist you accordingly.

 

Monitors disabled in device manager

Hi,



Thank you for writing to Microsoft Community Forums.



For better clarity, please let us know:

• When you say, “Whenever Windows 10 goes to sleep and then turns back on, all 3 monitor profiles are disabled” do you mean monitors doesn’t wake up from sleep?
  
• Are you aware of any changes made to the computer prior to this issue?
  
• Which build version of Windows 10 is installed on the computer? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  
• What is the make and model of the computer?
  

I suggest you to check if there are any greyed out Monitors in Device Manager. To check refer the steps mentioned below:

1. Press Windows Logo key + X, and select
   Device Manager.
   
2. Click on View and select
   Show hidden devices.
   
3. Expand Monitors and see if there are any greyed out devices.
   
4. If you find any greyed out devices, right click on the device and select
   Uninstall device.
   

You can also try selecting the Automatic Driver Updates
option from
https://www.geforce.com/drivers, this will automatically detect the drivers and download them.



You may also want to refer the Dell articles on
How to Troubleshoot Multiple Monitor Issues and

How to Run Diagnostic Test on a Dell Monitor.



For additional information, see
How to Setup Multiple Monitors in Microsoft Windows 10.



Alternatively, you can visit the computer manufacturer’s website and check if there is any BIOS update available. However, we recommend that you check with your motherboard manufacturer regarding BIOS update.



Note: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting
from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator