Windows 10: Monitor Sleep Issue

Hello! In the settings, I set my monitors to sleep at 5 minutes with my computer running. But after a few seconds, my monitors turn back on. Then 5 minutes later, they stay off and don't come back on like they are supposed to. I'm not sure why the monitors come back up within seconds of going to sleep the first time and then turn off and stay off the second time the monitors go to sleep. What is the reason for the monitors turning on initially? Is there a way to fix this? I'm not sure why it would come back on after a few seconds and then the second time the monitors go to sleep, it stays as

:)

 

Sleep issues with Windows

Hi,

I understand the issue that you are currently facing, we will try the best we can to resolve your issue.

I suggest you to follow the steps below and check if that resolves the issue.

* Right-click on Start and Select Command Prompt (Admin)
from context Menu

* Type or Copy/Paste the below commands into it and hit Enter key

powercfg /devicequery wake_armed

• By executing this command, it will bring up all the device list that are configued to wake up your PC from sleep. Now it time to find the device which made you PC to come out of the sleep lastly. Go and execute second command
  now.

powercfg /lastwake

• 
  This will bring up the details of the device that made your PC to come out of the sleep lastly. Now go to the particular device properties and make changes accordingly to preventing that particular device to wake your PC from sleep.
  

Please get back to us with status so that we can assist you further.

 

Dell XPS 15.6 Monitor issues

Hi,

Monitors may not work as expected if the driver is not up-to-date. With this said, we suggest that you check if you have the latest drivers installed. In addition, we would like to ask some questions that may help us to isolate the issue.

• Does the external monitor work with your laptop before?
• Have you tried to connect the external monitor to your desktop?
• When did the issue start?
• Were there any changes made to your computer prior to the issue?
• What troubleshooting steps have you done so far?

We're looking forward to your response.

 

Strange Monitor Sleep Issue

I've been having a strange sleep issue with my monitor on one of my systems. It's currently running 14946 and this problem has been happening since I first installed Windows 10, around the end of may on this new kit.

The computer is an Intel NUC Kit NUC6i7KYK - Skull Canyon

The computer is brand new, the monitor is about a year older (an Auria 27"), and did not exhibit the problem when I used the monitor on a different computer with Windows 10. I have a different model Auria 27" that also does not have any problem.

I'm using the DisplayPort output with a displayport cable to the monitor.

The actual problem is that the monitor "Wakes" from sleep every 3-5 minutes, then goes back to sleep. If I leave it like this for a day or two, it will eventually lock the monitor up, so that I have to pull the power plug to be able to get it working again.

The PC itself is not waking from sleep, in fact I have Sleep and Hibernation disabled. The monitor is set to go to sleep after 15 minutes.

I've checked the usual Powercfg queries, but it hasn't revealed anything. The chipset is the Intel Iris Pro 580, and i'm using the default driver installed with Windows 10, as the drivers available from Intel are older.

Any suggestions? This is getting a little frustrating.