Windows 10: Monitor turns off after being put to its maximum refresh rate, 165Hz.

I recently was playing a game and my monitor suddenly turned off and switched to my laptop monitor. I tried to fix it with someone on support but it didn’t work and it’s now black. I really want to fix it so can someone help?

:)

 

144Hz and 165Hz are no longer available on brand new monitor

I received an Acer Nitro RG241Y monitor (Full HD 65Hz) and tested it extensively this afternoon, and 144Hz was working just fine over HDMI from my laptop with an Intel Xe Graphics (core i5 11th gen) GPU. Then I moved the monitor to my bedroom desk and for some reason it's now limited to 120Hz, as 144 and 165 Hz are missing from Windows Settings and Intel control panel. I tested different cables (including the one that came with the monitor), both HDMI 2.0 inputs and nothing, it's capped at 120Hz now. I know 165Hz will usually only work over DisplayPort, but it was still supposed to show on the refresh rate list. Any idea on what might have caused 144 and 165Hz to be AWOL after turning off the monitor and moving it to another room? Does anyone know how to get these refresh rates back? Is it a graphics driver or Windows bug? Here are screenshots where 1080p144Hz and 1080p165Hz are listed as supported modes on Intel graphics panel, but are missing from refresh rate dropdown list. Like I said, both rates were available earlier today and at least 144Hz was working.

 

The extended mode refresh rate is the highest？

Hi Dave:

Thanks for your help !

Clone mode : the screens refresh rate DRR 120/60Hz the second monitor refresh rate 60Hz.

extend mode: the screens refresh rate 165Hz the second monitor refresh rate 60Hz.

the second monitor only one refresh rate 60Hz.

I want to know ,why my screen refresh rate change to 165Hz in extend mode , noway the second monitor.

thank!

 

Display stutters when I change the refresh rate to 165hz

Hello guys,

I have had this issue for quite a while. I don't know if it's because of an update or what's the problem.

I run a dual-display setup:

-ACER VG270v 165hz-1080p
-ACER VG 270v 144hz-1080p

GPU: Radeon 5700xt

CPU: Ryzen 5 5600x

When I try to change my refresh rate for the primary monitor to 165hz it has a strange glitch in the bottom part of the screen. I've used a DP 1.2 until now, and I bought a HDMI 2.1 thinking it was the cable.

It worked fine until 2 or 3 months ago.

Any suggestions?

Thank you in advance.