Windows 10: Monitors are blank after wakeup

When I wake up the system from sleep, the monitors are blank.

The keyboard does not show activity - its LED indicators, such as Caps Lock or Num Lock, do not light up when pressing the respective keys.

If I soft reset the system, the same thing happens. I have to forcefully turn it off, by keeping the Power button pressed for a few seconds, and then turn it on again.

How can I troubleshoot this issue?

:)

 

External monitor blanking often

Hi,

Please answer these questions to assist you better.

• What is the make and model of your computer and external monitor?
• Have you installed all pending Windows and driver updates?
• Do you get any error message?

I suggest you to install all pending Windows updates in your PC and also update Display drivers. Follow the steps below.

Step 1: I would suggest you to check and install any latest Windows Updates available.

• Go to Start and then Settings.
• Click on Update and Recovery.
• Check for updates under
  Windows Updates.
• Restart the system and check if the issue is resolved.

Step 2: Please refer to the following Wiki article created by
Andre Da Costa on How to: Install and Update drivers in Windows 10.

How to: Install and Update Hardware Drivers in Windows 10

Do let us know if you still get random black screen in the external monitor. Thank you.

 

External monitor blanking often

Hi,

Thanks for the update and response.

I suggest you to reinstall the monitor drivers form the manufacturer website and check if it helps. Follow the below steps for the same.

• Press “Windows Logo” + “X” keys on the keyboard.
• Click on “Device Manager” from that list.
• Search for the Monitor driver from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that
  and then remove the corrupted drivers from the computer.
• Follow the on-screen instructions to complete it and then restart the computer if prompted.

Refer the below link for the same.

http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=VCFD2

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

monitor goes blank

hey, i have a samsung 22"ws and an 850xt. 1 gig of ram and an old xp3200. Every time I watch a movie in powerdvd or media player i can get some of the way through it and then the monitor goes blank and it acts like the cable is not even hooked up. After that I have to reset. Atitool temps are fine throughout on vid card and mobo temps are good as well. I was just wondering if anyone may have a suggestion at to what it may be. Thanks.