Windows 10: Monitors blacking out randomly, and staying blacked out until I restart PC.

I typically think of myself as a pretty informed/smart person when it comes to computers, their insides, and programming. I can't for the life of me though, figure out this issue that I'm having with my desktop. Occasionally (nothing triggers it, because it's always at a different time, with me doing something different when it happens) either my secondary, or both monitors will just go black, but still be lit up. So I know that my PC knows it's still connected. As well as I can drag icons and programs over to my second monitor, of course with nothing showing up. I always unplug and replug my HDMI/DisplayPort to my monitor and my PC. And nothing ever happens. I end up having to restart or else I'll be stuck with 1-2 black screens. Restarting doesn't seem like that big of an issue, I know. but when you're in the middle of something, it really slows down, and possibly deletes what you were doing. I know it can't be my GPU heating up, I've had task manager, and some other temp monitor utility open at the time of it blacking out. Anybody got any fixes?

Edit: I have an Rx580, Intel i5-8400, 24GB DDR4 RAM.

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Monitor screen turned black and has stayed black for about 30 minutes

I did exactly as you said--EXACTLY!!! I uninstalled the driver as you said to. I deleted the driver for "this device"--exactly as you said to...!!!

My monitor screen turned black and has stayed black for about 30 minutes now as I write this (from my laptop).

I even tried to boot off the DVD I made from the Win 10 ISO file but it wouldn't boot off of it.

What do l do now????????!!!!!!!!!

RS

Hello,

Thank you for posting your query on Microsoft Community Forums.

I would appreciate, if you can provide us the following information to help us understand the issue better?

What is the make and model of your system?

I would suggest you to uninstall and reinstall Graphic card drivers and check.

Uninstall and re-install the Graphic card device driver

a) Press “Windows Logo” + “X” keys on the keyboard.

b) Click on “Device Manager” from that list.

c) Go to Display adaptor and expand it and you would see the Graphics Card device, right click on it and then select “Uninstall”.

d) On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers from the computer.

e) Follow the on-screen instructions to complete it and the restart the computer if prompted.

After the restart, go to the Device Manager again by following the steps mentioned above and then click on the “Scan for hardware changes” button. Check if Windows detects the Graphics Card device and installs an appropriate driver automatically.

If it doesn’t install the driver, I would suggest you to go to the manufacture website and install the latest graphic card drivers.

Hope this information is helpful. Do let us know if you need any further assistance, we'll be glad to assist you.

Changing the title

Old title – Message for Ashish Sondhi

New title- Monitor screen turned black and has stayed black for about 30 minutes

 

Primary monitor randomly goes black

Got a monitor issue. Looked at other posts about this issue be could not find anything addressing my issue. Over the past few months, my primary monitor randomly (no pattern to the issue) goes black but the led shows it to still be working. Secondary monitor is working. Only way to get the primary back is to reboot the computer. I tried reversing the DVI-D cable but no luck, primary still goes black. Regardless of which monitor is set to primary, that is the monitor that goes black. The monitor set as secondary never goes black. Any ideas?

 

Computer randomly has black screen and restarts

Taco this could be software also. Before you get all crazy, do as Erocker suggested. Find out the error in the Event Viewer. Look for the faulting module and the error code itself. Also check the reliability monitor. At the bottom it will have "View all Error Reports". Post a screen of whats in there if anything.

This could be a simple as a bad driver install.

ALSO have you downloaded or installed anything lately? STAY OUT OF THE DAMN BIOS UNTIL WE KNOW THE ERROR! lol. I know you. Baby steps boy, baby steps.