Windows 10: Monitors go black - Bugcheck 0x00000113

Hi,


I formatted my computer around a month ago, without changing any component in the system. Since that moment I keep getting this weird error where while playing most of the time or while lightly using my pc, my 2 monitors both go black and the pc become unresponsive, so I'm not even sure I'm getting proper BSOD or not.

The error seems to be presenting itself in different way, sometime the pc reboots on its own, and sometime are just the monitors going down while everything else still keeps working.
This has become extremely annoying. I followed various other topic on this common issue but with no result.
I already tried to clean graphics driver via DDU, and reinstall new ones. Done a SFC pass and DISM but that didn't seem to solve the issue


dump file


https://1drv.ms/u/s!AklktmGJLYGzkSZugyZ4sxh8XpQJ?e=lwfHe5

MS Info


https://1drv.ms/u/s!AklktmGJLYGzkScpLXyOl64WSKR7

:)

 

Desktop with dual monitors one black

Hi Frank,

Thank you for your interest in Windows 10.

I understand the you have tried to resolve the issue and tried many steps. I really appreciate your efforts in resolving this issue. As you have mentioned that switching the cables make both the monitor
work so I believe its not the driver issue. I would suggest you to try connecting another cable and check if the issue persists.

Below is the Microsoft help article on How to connect a second monitor/ Multi monitors.

Note: The steps for Windows 8/8.1 applies to Windows 10.

http://windows.microsoft.com/en-US/windows-8/how-connect-multiple-monitors

If you are facing black screen issue on the second monitor I suggest you to refer to the below thread and follow the steps given:

Black screen after upgrading to Windows 10

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

Thank You.

 

Overclocking / Undervolting guide for Vega 56 or 64?

Here's a quick laundry list:

List of software to use for overclocking and testing
Examples:
Wattman (and how to find and use it, like an overview, including profiles)
Unigine Valley or Heaven (use this for quick testing while changing settings in Wattman and checking for stability / artifacts) ...just suggesting this
How to monitor cores / mem speeds and temps during testing (I've seen screen overlays, and others using GPUz)

Step-by step overclocking in Wattman
Fan speeds
Power limit
Temp limit
Voltages
Core speeds
Memory speeds

 

Windows 10 black screen on some monitors

Hi Sean,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience caused. I will be glad to assist you with this.

There can be many reasons for this issue. The main causes observed are:

• 
  Problems with the driver for your display adapter;
  
• 
  The video output is being sent to an unexpected port;
  

I would suggest you to try the troubleshooting steps given in the help article below and check if it helps.

Troubleshoot black screen problems

Let us know the result.