Windows 10: monitors going black after loading into a game

long story short i had a radon rx580 gpu and out of nowhere my screens started going to no signal. i did all the recommend steps with the cable's updates and all. i also so the heck with it and got a 1660 and im still having the same issue. i have changed all the power options in the pc as well so nothing is ever shutting down. anything you can think of i have more than likely done. just looking to see if someone has any new ideas i can do or setting i can check that could help. again, pc runs fine nothing overheats and if i just use it for videos and searching then nothing ever happens. but i

:)

 

My monitor going black when playing

Hello, I've been having issues with playing almost all my games. Whenever I load into the game, if the graphics are too high then my monitor would go black. After that, sometimes not always, my computer would produce a loud noise, this is caused by a
fan going very fast, I'm not sure what to do and I can't play anything properly.

 

Monitors go black!!!!!!

Hi Matt,

· Have you made any changes to your computer prior to this issue?

I suggest you to check if there is any failed or pending Windows updates, refer to the below steps and check if it helps.

1. Go to ‘Settings’ and click on ‘Update and Security’.

2. Under ‘Windows Update’ click on ‘Advanced Option’.

3. Click on ‘View your update history’.

4. Check whether any updates are failed, if any try to install the updates and check.

I suggest you to perform system restore as below and check if it helps.

Follow the steps below to perform a System restore to gain back access to all your documents, pictures, mails, etc.

Steps:-

• Press “Windows key + R” Keys to open Run window.
• On run command type “rstrui.exe” (without double code) and press
  OK.
• Select the restore point and follow the onscreen instruction.

System Restore Disclaimer: When you use System Restore to restore the computer to a previous state, programs and updates that you installed are removed.

To contact Microsoft refer to the below link.

https://support.microsoft.com/en-us/contactus/

Please get back to us with an update on this issue, we will be happy to help.

Thank you

 

Monitors go black!!!!!!

Hi,

I can understand that must make you feel upset and we will work toward fixing this situation for you.

I suggest you to try the troubleshooting steps suggested by Sharath Srinivasa in the link below and check again.

Click Here

Let us know the result.