Windows 10: Monitors keep freezing and computer restarts one its own

For the past three or four days my monitors have been freezing up on me; I can't use my mouse, my keyboard, and the clock doesn't change. The only way to use it again is to turn my PC tower off and then back on. It doesn't freeze when running anything intensive, but even getting to the point of turning on a game or opening YouTube in a browser to watch a video is enough time for it to freeze again. Twice now it has restarted on its own, the screens going black before booting up again.The only two notable things I've done in the past week was install a Minecraft mod launcher ATLauncher and pl

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Random Crash/Freeze on Build 10130


Hello everyone.

I have been running the Windows 10 preview for the last few months and other than a driver issue here or there, did not experience any real problems. However, with the last update to build 10130, I have been experiencing a random crash/freeze that manifests itself in one of two ways:

1. If I step away from the computer and come back before the monitor is set to go to sleep, I will come back to a frozen cursor, unable to do anything.
2. If I step away from the computer and come back after the monitor has gone to sleep, I will come back to a black screen, unable to do anything.

In both cases, I have to hold the power button in to shut down the computer for a restart.

Any direction or help would be greatly appreciated.

 

2nd and 3rd monitors freezing

Hi,



Thank you for writing to Microsoft Community Forums.



I understand how annoying it can be when the monitors freezes at the middle of some work. Thanks for the information provided by you on the post.
To understand the issue better, we need some information.

• Did you observe any changes to the system recently, such as Updates to driver or Windows?
  
• What is the make and model of the PC?
  
• What is the make and model of the all the three monitors?
  
• How the other 2 monitors connected to the PC?
  

However, you can try the steps below and check if it works for you.

Device Drivers settings.

1. Press Windows + X key from the keyboard and select
   Device Manager.
   
2. Expand Display device. Right click on the device listed and select
   Update drivers
   
3. You will receive a prompt
   Search automatically for Updated driver.
   
4. Restart the PC and then check if the Monitor 2 & 3 freezes after sleep.
   

We await your response.



Aditya Roy

Microsoft Community – Moderator

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.