Windows 10: Monitors randomly lose signal followed by PC restarting itself - minidump & events attached

Discus and support Monitors randomly lose signal followed by PC restarting itself - minidump & events attached in Windows 10 Software and Apps to solve the problem; Hello,Thanks for taking the time to read this post.I have had this issue for ~5 months, where randomly both my monitors go black and lose signal with... Discussion in 'Windows 10 Software and Apps' started by Girvs, Mar 7, 2025.

  1. Girvs Win User

    Monitors randomly lose signal followed by PC restarting itself - minidump & events attached


    Hello,Thanks for taking the time to read this post.I have had this issue for ~5 months, where randomly both my monitors go black and lose signal with my PC. The PC remains on for about 5-10 seconds after the monitors go black before restarting itself. A lot of the time I notice this happens about 5ish seconds after closing out of a game or even a YouTube video but can still occur randomly during a gaming session or even just on the desktop. Sometimes I can go days without it happening while running my system to the max and other times it happens 3 times a day on YouTube, it is truly random.Uns

    :)
     
    Girvs, Mar 7, 2025
    #1

  2. PC Restarted, Kernel Power in event log and no minidump

    My PC randomly restarted after few hours. I tried to enable the minidump but nothing happen. In the event view log, I found a kernel power event when the system restarted. Any ideas about the problem with my pc *cry*cry ?

    Specs of my PC:
    • Gigabyte B360M Aorus Gaming 3
    • Intel I3-8100
    • 2x8GB Corsair Vengeance LPX bus 2666 cas 16
    • Samsung SSD 860 EVO (500GB)
    • Gigabyte RX580 Gaming 8G
    • Intel 7260 Wifi & Bluetooth Card
    • Windows 10 Pro 64bit - build 1809


    Attachment 219520
     
    phamlehieu, Mar 7, 2025
    #2
  3. Monitor loses randomly loses signal.

    This started happening a few weeks ago, and it happens randomly, even when I just browse the internet or do intensive GPU stuff like 3d modeling or gaming.

    The monitor (samsung sj55w ultra wide) loses signal from the computer but the computer keeps working, as I hear the music or whatever runs in background, everything works fine after a restart but sometimes after the restart the resolution goes to 1280x1024 and AMD Adrenalin says that windows might have deleted my drivers, after I reinstall Adrenalin and restart the computer everything goes back to normal until it happens again for some reason.

    GPU: RX 580 Sapphire Nitro+ 8GB (bought it from a second hand parts retailer and still have a few months of warranty)

    CPU: Intel i3 6100

    RAM: 16GB DDR4

    PSU: Corsair CX 430

    This is the error that I get for every single time when it loses signal:

    Problem Event Name: LiveKernelEvent

    Code: 141

    Parameter 1: ffff8f8e701eb010

    Parameter 2: fffff8003a395400

    Parameter 3: 0

    Parameter 4: 3c8

    OS version: 10_0_19044

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.19044.2.0.0.256.48

    Locale ID: 1033

    And this is the error that I get when the drivers fail after restart:

    Problem Event Name: LiveKernelEvent

    Code: 1b0

    Parameter 1: 1

    Parameter 2: ffffffffc0000001

    Parameter 3: 0

    Parameter 4: 0

    OS version: 10_0_19044

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.19044.2.0.0.256.48

    Locale ID: 1033

    I feel like the PSU 430W might not be enough for the GPU and the monitor and that might be the problem but I'm just guessing.
     
    George IONESCU1, Mar 7, 2025
    #3
  4. RCoon Win User

    Monitors randomly lose signal followed by PC restarting itself - minidump & events attached

    GTX 1050 ti Monitors Lose Signal

    So far there's been a catalogue of symptoms, and the worrying thing is there are literally pages and pages of the same issue with GTX 1050's on the GeForce forums.

    Symptoms so far:
    • After getting to the logon screen, both my 4K monitor (plugged in via DP) and my 1080p monitor (plugged in via HDMI) spuriously lose signal for ~5 seconds then come back. This happens constantly with no apparent timing.
    • Whenever I open a game launcher (not a game), or Google Chrome, the screen flickers again, only this time I get a Windows 10 event alert saying "application has been blocked from accessing graphics hardware".
    • When I check event viewer System logs, the yellow triangle simply says "nvlddmkm stopped responding" in each case of the monitors losing signal.
    Attempted fixes from numerous threads:
    • Installed the latest Game Ready "stable" drivers, installed latest "beta" drivers, and also installed some random "stable" drivers from a month ago. Uninstalled previous drivers with DDU each time and restarted before and after installation. Issue seems to persist sporadically.
    • Turned PCI Power Management off in Windows Power Settings. No change.
    • Switched Power settings in NVidia Control Panel to Maximum Performance. No change.
    • Gone into the registry and added a QWord(64bit) to CurrentControlSet001/Graphics/Drivers called "TdrDelay" and set it to 8 (also tried 10). No change.
    • Tried unplugging the secondary monitor. Managed to play Warframe for an entire evening without a monitor signal loss.
    • Switched secondary monitor to DVI Single Link cable to 1050 ti, and also tried secondary monitor on iGPU with primary monitor on 1050 ti. Still get signal losses on main monitor, secondary monitor does the same but is delayed (WTF?).
    • Downclocked GPU 50Mhz. No change.
    • Increased Power Limit by 5%. No change.
    Fixes I still need to try:
    • Try a different DP cable in main monitor/try HDMI cable instead.
    • I get the signal loss when I open Chrome, going to turn off hardware acceleration as that apparently solves things
    • Use a DWord(32bit) registry key instead of QWord for TdrDelay
    • Going to try the 375.50 drivers, as they're allegedly old but stable for low power Pascal GPUs.
    • Resetting CMOS for whatever reasons - some random guy said this solved his issues.
    Fairly convinced it's not a hardware issue since there are so many people with the same issue as me. One slight glimmer of explanation is that Micron memory may be at fault, I need to check if its Samsung or Micron stuff on mine. Apparently there were some GTX 1070 stability issues with Micron VRAM that were fixed with an update.

    My entire system has been stable for years, sporting a R9 295x2 up until 6 months ago with no stability problems. Doubt it's PSU related. Motherboard is also on the latest 2.50 BIOS.

    Help me TPU, you're my only hope.
     
    RCoon, Mar 7, 2025
    #4
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Monitors randomly lose signal followed by PC restarting itself - minidump & events attached

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