Windows 10: Most recent Windows updating causing Surface Go to completely seize up on internet tasks

The most recent version of Windows 10 has caused my Surface Go with LTE to completely shit the bed after several minutes of any internet-related tasks, making the tablet seize up and become entirely non-operational in apps that use the internet.

This first began a few weeks ago, but I decided to roll back to the previous version of Windows. That did end up fixing the issue, so I assumed I'd just wait a bit, update again, and things would be fixed. That has not happened. If I open the new Edge (Chromium-based), it will work perfectly fine for several minutes, then it will completely seize up for a minute or two (literally). It will not recognize any touch inputs such as scrolling, switching to a new tab, etc. It just stays there.

The same thing happens on any UWP app that's reliant on the internet (so, pretty much all of them). If I can still go back to the Start screen or open task manager, but the Surface Go is essentially a paperweight now because it's completely unusable in this state.

Does anyone know what I can do to fix this? I can't just roll back and leave it on an older version of Windows 10 forever. There doesn't seem to be any new drivers.

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:)

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

Problem updating Windows Surface Pro 4 with Windows 10 feature updates

Hi,

I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

What I did to reset your Surface from a USB recovery drive was:
Step 1: Make sure your Surface is turned off and plugged in (hold down the power
button for 30 seconds).
Step 2: Insert the USB recovery drive into the USB port on your Surface.
Step 3: Press and hold the volume-down button while you press and release the
power button on your Surface.
Step 4: When the Surface logo appears, release the volume button.
Step 5: When prompted, select the language and keyboard layout you want.
Step 6: Select Troubleshoot > Reset your PC.
If prompted for a recovery key, select Skip this drive at the bottom of the
screen.
Step 7: Select the target operating system you wish to reset. This
refers to the current operating system installed on your Surface.
Step 8: Select Yes, repartition the drives, and on the next page, select Next.
Step 9: Choose Just remove my files.
Step 10: Select Reset.
Surface restarts and the Surface logo displays while the reset process continues
(this can take a while).

This always fails and I have to do the below which continues installation.
Windows 10 Installation Media:

1. Insert the Media (DVD/USB) in your PC and restart.
2. Boot from the media.
3. Select Repair Your Computer.

Select Troubleshoot.

1. Choose Command Prompt from the menu:

Type in the command:
Diskpart
Type in the command:
List disk (Note which disk is your Boot drive number mine is 0)
Type in the command:
Sel disk 0
Type in the command:
List vol (Note which volume is the EFI partition mine is 4)
Type in the command:
Sel vol 4
Type in the command:
assign letter=V:
Type in the command:
Exit
Type in the command:
V:
After you have assigned a drive letter Using Diskpart You can format the EFI partition:
Example: if you assigned a letter V to the partition the command would be:
format V: /FS:FAT32
Type in the command:
bcdboot C:\windows /s V: /f UEFI


Now I have an issue that I cannot install Feature Updates. They keep failing to install.
Any ideas how to resolve issue?

 

Windows updates causing lockup

Hi guys.

No, I cant even get the update screen. I cant find a answer on the internet.

Start -> all programs --> windows update --> check for updates.

10 seconds later, complete system lock up requiring a hard reboot. If I try to install a printer that needs to check windows update, same thing.

I even tried the windows update troubleshooter http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Update-troubleshooter

Then that program 'checks for solutions online', and then hard lock again. VERY frustrating. What would be causing this?