Windows 10: Mother has passed away and need to access her computer

Discus and support Mother has passed away and need to access her computer in Windows 10 Software and Apps to solve the problem; Not really sure what to put here when I've asked the question... Discussion in 'Windows 10 Software and Apps' started by mel woodbury, Jul 6, 2024.

  1. MEL WOODBURY
    mel woodbury Win User

    Mother has passed away and need to access her computer


    Not really sure what to put here when I've asked the question

    :)
     
    mel woodbury, Jul 6, 2024
    #1
  2. DEEPIKA GOWDA
    Deepika Gowda Win User

    Unable to access HP Simple Pass to Sign-in to the computer on Windows 10

    Hi Jerome,

    Thank you for posting in Microsoft Community and being a part of Windows 10.

    I understand your concern about accessing HP simple pass after upgrading to Windows 10. We will help you with this issue.

    • Do let us know the make and model of your computer?
    • Have you installed HP simple pass software on your computer?

    Try the below steps and check if it helps.

    Step 1: I suggest you to download the latest HP Simple Pass software from the manufacturer's website install it and check if it helps.

    Step 2: If you have already installed the software, I suggest you to re-install it and check if the issue persists.

    Follow the steps to Access Recovery Manager:

    • Press Start button from the keyboard, type Recover Manager.
    • Select Recovery Manager from the list when it becomes available. Allow the action to continue, if prompted. The
      HP Recovery Manager opens.
    • Click Software program re-installation, Next , select
      HP SimplePass for the listing and then follow the on-screen instructions to reinstall application

    Hope it helps. Try the above and get back to us with an updated status of this issue for further assistance.
     
    Deepika Gowda, Jul 6, 2024
    #2
  3. TAWARD
    taward Win User
    One computer cannot access other network computers.


    So I've tried every troubleshooting step I know:
    • Double checked that Net Bios was enabled
    • Ran a bunch of network commands:
      • flushed DNS
      • registered dns
      • pinged and located the named computers successfully
    • Reset my router to factory settings

    Nothing works when I try to access via explorer. I'm still baffled by the fact that every other computer can access each other AND access this computer. It's just the outgoing connection from this machine that doesn't work.

    Any thoughts?
     
    taward, Jul 6, 2024
    #3
  4. MLEE49
    mlee49 Win User

    Mother has passed away and need to access her computer

    mlee49, Jul 6, 2024
    #4
Thema:

Mother has passed away and need to access her computer

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