Windows 10: mouse again and again

So I have looked for the answer to this problem so many places and times...my bluetooth mouse stops working...it says "paired" and even sometimes says "connected" but no it doesn't move the mouse on screen.

Microsoft was asked this question as far back as win7 -> and certainly here at this site over 5 years ago. Every time the following is sugesed :-

1 check batteries and reboot..

2 reload drivers

3 stop and restart bluetooth services

4 unpair / forget and re-pair

5 go to devices and switch off power down modes BTW if you have combined wi-fi BT adapter do it to both

7 at this point the threads discussing ghee issue are generally lock/closed hmmmm


........and in most cases these suffice I suppose...but there's a persistent group I'm amongst them that STILL has problems....


COME ON MICROSOFT....its your system, your mouse....get it fixed...how hard can it be???


These are no BLE mouse just regular BT...the hoping sequences might be an issue but so why then does re-pairing not work?


HELP please !

thanks

:)

 

Mouse lag

Hi Zbigniew,

I appreciate the troubleshooting steps you have tried to resolve the issue. I suggest you to install all pending Windows updates and check. Follow the steps below and check if that helps.

• Type Mouse and Touchpad Setting in Search and hit
  Enter.
• Change settings as per your requirement; click on Advance mouse options.
• Change settings under Buttons, Points, Pointer options, Wheel.

Do let us know the performance to mouse. Thank you.

 

mouse is not working right


unfortunately there isn't a lot to a usb mouse. what i would suggest is checking the power management settings on it.

Right-click the start menu and choose device manager
Expand Universal Serial Bus Controllers at the very bottom
Double-click on each HUB you have listed, click Power Management Tab at the top, and UNCHECK "Allow this computer to turn off this device to save power"
You may have HUBs called Generic and Root Hub. Perform the step above on All of them.

If you continue to have the issue, i would imagine your mouse is malfunctioning. Perhaps try another mouse just to be sure. This will help you determine if it is in fact the mouse of computer causing the issue.

Good Luck!!

 

Wireless mouse "driver is unavailable" issues

Hi,

The error Driver is unavailable means that there is no available driver installed for your mouse that’s why it is not working. We suggest that you check the mouse driver from the device manager. Follow the steps below:

• Open Device Manager.
• Look for Mice and other pointing devices and click it to expand.
• Check if there is a driver for the wireless mouse.

If there is none, we suggest that you visit the manufacturer’s website of the mouse and download then install the latest mouse driver compatible to Windows 10.

Get back to us if you need further assistance.