Windows 10: Mouse and keyboard are disabled when booting into windows.

Discus and support Mouse and keyboard are disabled when booting into windows. in Windows 10 Gaming to solve the problem; Was cleaning up my windows startup programs on my windows 11 machine, and apparently I disabled something related to mouse and keyboard. I've tried... Discussion in 'Windows 10 Gaming' started by Drewbokman1, Aug 6, 2022.

  1. Mouse and keyboard are disabled when booting into windows.


    Was cleaning up my windows startup programs on my windows 11 machine, and apparently I disabled something related to mouse and keyboard. I've tried booting into safe mode but mouse and keyboard still don't work in there. Keep in mind they work in bios and windows recovery screen. Only place I can get working is the windows recovery CMD

    :)
     
    Drewbokman1, Aug 6, 2022
    #1
  2. John Fer Win User

    Unresponsive Mouse and Keyboard in Windows 10

    Hi,

    One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

    • Pres Windows+X key on your keyboard.
    • Select Device Manager.
    • Locate the mouse and keyboard drivers, right click, then click on Update.

    If you need further assistance, don't hesitate to reach out.
     
    John Fer, Aug 6, 2022
    #2
  3. disabled mouse and keyboard

    Hello Peter,

    An outdated or incompatible mouse driver can be one of the factors why this issue occurs. To assist you with your concern, we recommend that you follow these steps to check if the device is recognized correctly in Device Manager. To do this, follow the steps
    below:

    • In the Search box, type Device Manager and press
      Enter.
    • Navigate to Mice and other pointing devices.
    • A yellow exclamation means that the mouse driver is not installed properly. You can right-click and select
      Uninstall.
    • Right-click on Mice and other pointing devices and select
      Scan for hardware change.
    • If the yellow exclamation mark still exists, go to their support site to search your product name and find the corresponding mouse driver to install and update.
    • You may re-do the steps 1 to 5 to check for the keyboard.

    Note: If there are no pointing devices and keyboard, it indicates that there is no mouse and keyboard configured or it is a mouse and keyboard hardware failure. We suggest that you contact your system manufacturer to report
    the status of those devices to identify if these are hardware related issue.




    Feel free to post back for an update with the outcome and let us know if you need more help.
     
    Zedrick Del, Aug 6, 2022
    #3
  4. Mouse and keyboard are disabled when booting into windows.

    keyboard and mouse not working

    Hi Chrystal,

    For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • Are you using a wired or wireless keyboard and mouse?
    • Have you tried using a different keyboard and mouse? If yes, how was it?
    • Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
    article.

    We look forward to your response.
     
    Michael Gall, Aug 6, 2022
    #4
Thema:

Mouse and keyboard are disabled when booting into windows.

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