Windows 10: Mouse and Keyboard Center not saving DPI settings

I am running the latest version of Mouse and Keyboard Center, the device I'm having issues with is the Bluetooth Ergonomic Mouse. Whenever I set the DPI to max 2400, windows is unable to remember this setting and reverts to a lower DPI setting. I have tried to update the drivers, disable the power management setting for the Bluetooth device, reinstall Mouse and Keyboard Center, but the issue persists. My machine is running windows 11 22H2 build 22581.1.

:)

 

Mouse not visible in Mouse and Keyboard Center

I use Microsoft Natural Ergonomic Keyboard and Microsoft Sculpt Ergonomic Mouse, The first is visible in Mouse and Keyboard Center, but not the mouse. The mouse
does work, however one of the reasons I have chosen this particular mouse is the additional settings in Microsoft Mouse and Keyboard Center, which I cannot use.

I have already uninstalled and reinstalled Microsoft Mouse and Keyboard Center. No improvement.

The mouse is on the list of supported devices and I'm surprised by this issue as I have never heard such a problem before. It is my second Sculpt Ergonomic Mouse.

Thanks for any helpful suggestions,

Krzysztof

 

SIdewinder Mouse NOT recognized in Microsoft Mouse and Keyboard Center

I have a Microsoft Sidewinder Mouse that the update intellipoint software, Microsoft Mouse and Keyboard Center, does not recognize.

The Microsoft Mouse and Keyboard Center program downloaded with no problem, but accessing the User Customized Controls is impossible in my Windows 10 .

I know my Sidewinder Mouse is using the Mouse and Keyboard Center's default settings because all the Sidewinder button's reflect a new and different control when I press the various side, scroll & DPI buttons.

The Bad is ... the program's initial Startup Screen says in effect... "Your Device cannot be found", nd will not open the program. I do NOT want the default settings

When I click on all the troubleshooting helps and links, nothing will come close to letting me open the program.

Yet on the listed supported items it shows "Sidewinder", "X3 Sidewinder " etc...

Description of my Sidewinder mouse is a Black Mouse with 2 protruding silver post-like buttons and a 3rd black flat triangular button on the left side . It also has a different "L" shaped cavitity in front of the 2 round silver left side buttons. It has
no buttons on the Right side. All other features are the same as any other sidewinder mouse.... 3 DPI buttons Center scroll wheel & Scroll Button.

CONCLUSION :

Microsoft program the WIn 10 Mouse & Keyboard software to :

1. open regardless of what type of mouse is used !

2. Add older Gaming Mouse hardware

 

DPI setting on a Logitech M310 mouse

Hi Ray,

Follow the steps below to change the settings of your mouse:

• Press Win+R on your keyboard.
• Type main.cpl on press Enter.
• A small window for your mouse settings will appear.

Let us know how it goes.