Windows 10: Mouse and Keyboard disabled after Windows 11 Upgrade

Hello,I was finally able to upgrade to Windows 11 after wiping my computer and doing a completely clean install. I was able to use the mouse and keyboard through the initial installation to set up the desktop name & PIN, etc. Once I logged in, I noticed my keyboard wasn't working.I used the on-screen keyboard + my mouse to try to uninstall drivers but they just came right back and nothing worked. I checked for updates and there were a few that downloaded and installed, saying they would take effect after a reboot.So, naturally, I rebooted.My keyboard AND mouse are now non-functional. I hav

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Unresponsive Mouse and Keyboard in Windows 10

Hi,

One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

• Pres Windows+X key on your keyboard.
• Select Device Manager.
• Locate the mouse and keyboard drivers, right click, then click on Update.

If you need further assistance, don't hesitate to reach out.

 

disabled mouse and keyboard

Hello Peter,

An outdated or incompatible mouse driver can be one of the factors why this issue occurs. To assist you with your concern, we recommend that you follow these steps to check if the device is recognized correctly in Device Manager. To do this, follow the steps
below:

• In the Search box, type Device Manager and press
  Enter.
• Navigate to Mice and other pointing devices.
• A yellow exclamation means that the mouse driver is not installed properly. You can right-click and select
  Uninstall.
• Right-click on Mice and other pointing devices and select
  Scan for hardware change.
• If the yellow exclamation mark still exists, go to their support site to search your product name and find the corresponding mouse driver to install and update.
• You may re-do the steps 1 to 5 to check for the keyboard.
  

Note: If there are no pointing devices and keyboard, it indicates that there is no mouse and keyboard configured or it is a mouse and keyboard hardware failure. We suggest that you contact your system manufacturer to report
the status of those devices to identify if these are hardware related issue.



Feel free to post back for an update with the outcome and let us know if you need more help.

 

My keyboard and mouse not working after upgrading to windows 11

Hello Rota:

My keyboard mouse(Mouse Only) does not work since my recent upgrade to Windows 11. I'm using a Lenovo Laptop and is only 2 yrs old. Are you able to suggest what could've caused it?