Windows 10: mouse and keyboard dongle

hi,i have a model 3000 mouse and keyboard that lost my dongle.can i connect it to bluetooth on a computer?should i buy a new one?give me a recipe.thank you for your support

:)

 

Microsoft ARC touch mouse USB dongle is recognized as ARC keyboard on windows 10.

Hi,

To further isolate the issue with your touch mouse being recognized as keyboard, we'd like to know more information:

• Is it one USB dongle for the mouse and keyboard?
• Have you tried any troubleshooting steps to resolve the issue?
• Did you make any changes to your computer prior to this issue?

We suggest checking the article below to help you resolve the issue.

Update a driver for hardware that isn't working properly

Thank you.

 

Mouse dongle malware?

Ive got a Logitec wireless keyboard and mouse. I picked up a piece of malware from Facebook that hacks the mouse's ability to select.

The only way to select something is to remove the dongle. I have two of the Dongles for the keyboard and mouse. I changed the dongle and the issue went away, for a while. Then it came back, worse than it was to start with. Also, the ability to select with
the cursor pad/mouse arrow is disabled until I remove the dongle again.

Is there malware attacking the dongle itself? I uninstalled the unifying software. I tried reinstalling it and this time it doesn't recognize the keyboard or mouse, with either dongle.

The computer sees and recognizes the dongle and gives the acknowledging tone when it's inserted. But the installation wizard doesn't see the mouse or the keyboard when trying to reinstall.

Windows Defender no longer will load either. I did an offline scan and it found nothing. But now it wont even start. K

The computer is an ASUS 555L

The keyboard is a logitec K360

The mouse/trackball is a Logitec M570

All of this worked flawlessly for well over a year or so until just recently.

 

Unresponsive Mouse and Keyboard in Windows 10

Hi,

One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

• Pres Windows+X key on your keyboard.
• Select Device Manager.
• Locate the mouse and keyboard drivers, right click, then click on Update.

If you need further assistance, don't hesitate to reach out.