Windows 10: Mouse and keyboard suddenly stops working in media creation tool (PLEASE HELP)

submitted by /u/bopperbum
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:)

 

Media Creation Tool question

Hi, I have never had any problems using the Media Creation Tool to perform a Windows 10 clean installation until yesterday so I have a couple of questions.
1. The tutorial here says after going to the Microsoft site and selecting the Download Tool (Media Creation Tool) option that the Media Creation Tool should be save to the PC and run from there.
On Microsoft site the instructions are to Download the Tool and select Run (no saving to the PC). Is there a reason for saving it to the PC first as suggested on Tenforums?

2. Yesterday I used the Media Creation Tool to do a clean install. Everything went fine with the download. After the two hour download the Media Creation Tool automatically started to create the media. Everything working normally so far..then suddenly at 50% a screen popped up with an unexpected error message Error code beginning 0x80004005. That was it I had to stop there.
After searching the net it seems that other people have had the same issue after the Fall Creators Update...with the installation stopping at 50%. I have no idea how to sort this out. After contacting Microsoft Chat Support they didn't offer any suggestions that worked either.
Can anyone advise please
Many Thanks

 

Media Creation Tool question

I recommend saving the .iso for two reasons. The first reason is you have the .iso to hand in case you need it later on. The second is Rufus does a better job of making a Bootable USB.

 

media creation tool won't work

Hi Jenkins,

Thanks for posting your query on Microsoft Community.

We regret for the inconvenience caused and we will definitely help you to resolve the issue.

I suggest you to try the below steps and check if it helps.

Step 1: Remove all the external hardware device except keyboard and mouse.

Step 2: Install all the updates including Optional updates on Windows 7.

Refer to the below link:

http://windows.microsoft.com/en-US/windows7/Install-Windows-updates

Step 3: Upgrade your System to Window 10, using media creation tool.

Refer to the below link:

Windows 10 herunterladen

Note: Select Upgrade this PC now
on Windows 10 Setup page.

For more information, refer to the below link:

How to Download Official Windows 10 ISO files Using Media Creation Tool or Directly Using your Web Browser



Hope it helps, reply to us with the status of your issue. We will be happy to assist you.