Windows 10: Mouse auto-installing with bluetooth adapter

Hi all,
Bought a Bluetooth/Wi-Fi combo adapter for my Desktop, paired my MS sculpt Bluetooth mouse to it, and all was fine.

Until the adapter decided it didn’t want to work anymore, thought I’d give it one more go as it is a cheap enough adapter, so bought another, plugged it in, and it installed ok.

Then as I tried to re-pair the mouse, the mouse is already there, tried moving mouse, no-go. Tried add device, but the PC thinks it’s already paired, so I couldn’t pair it, proceed to remove, and add device, no mouse...., go to device manager, no mouse....

Unplugged the adapter, and re-plugged, and mouse magically shows up again, straight to device manager, uninstall the mouse drivers, deleting software, attempt yet again to repair, still no mouse showing up, so I go and just blitz the lot, uninstalling adapter, mouse, and deleting drivers so it would get new ones.

After rebooting, plug the adapter back in, starts installing the adapter, and the MOUSE installs too!? It’s turned off, so it turned it on, not working as per.... so I start over, after unplugging my internet, disabling, uninstalling, deleting drivers.

Reboot, plug adapter in, and it manages to install with the mouse again... with no internet, so I’m thinking it didn’t even delete the drivers?

Anything I try just loops back to uninstalling the adapter and mouse at the same time, as if it’s permanently paired the mouse to the adapter…

Any help? I’d really like to have my mouse back….
If not giving up on the adapter, and buying a separate Bluetooth one....

:)

 

Bluetooth mouse still freezes

Hello,

There are multiple possibilities why a Bluetooth mouse could act up. To assist you with your concern, you can try these following steps:

Method 1:

Check if the Bluetooth mouse and its Bluetooth adapter are working properly.

• Try installing fresh new batteries.
• Try to unplug the Bluetooth adapter of your mouse and plug it back in.
• Try connecting the Bluetooth adapter of your mouse to a different USB port.
• Try to remove objects that can interfere with the signal of your Bluetooth adapter and mouse.

Method 2:

Check if you have installed all the updates on your computer. There are chances that you might get Bluetooth drivers through update:

• Go to the Start screen.
• Type Windows update and click on it from the list of results.
• Click on Check for updates on the left pane in the new window.

We also suggest that you try to contact the manufacturer of the Bluetooth mouse for other options.

We will wait for your response.

Regards.

 

arc touch Bluetooth mouse not discovered by my laptop Windows 10

i have hp laptop and when i open the bluetooth i cant find the arc mouse

i updated the adapter & install another adapter & format the windows & download the mouse & keyboard from

and still the mouse not discovered by the laptop

please help