Windows 10: Mouse constantly scrolling up and keyboard hitting home

i have been having an issue where my home key has been being pressed randomly and my mouse has been infinitely scrolling up. These issue both started at the same time about 6 months ago. Ive updated drivers and firmware on both of these, as well as opened them up and cleaned the affected parts. I know its not a keylogger or some sort of malware as it is only the home key and only scrolling up, it happens are random times, and just stops on its own. I have not tried with another set of peripherals because i dont own any others. The scrolling happens more ofter than the home key issue (that one hasnt happened in months, but it just started back up again, so thats why im making this) The can happen independently, so i dont think they are connected. Any suggestions?

:)

 

Microsoft 5050 Wireless Keyboard & Mouse Not Detected


Hi,
I have a new Microsoft Mouse & Keyboard 2000 now.
Tried what you suggested with an old keyboard, connected the new one and it's a bit better.
I stll get an error saying the 'MKCHelper.exe' file is missing.
I still can't uninstall/reinstall Microsoft Mouse & Keyboard Centre, as it says it is on the PC, but is not listed in the list of software to uninstall.
When I slow the wheel scroll speed down, it works fine, but when I restart the PC I have to do it again, as it speeds up so much I can't control it.

 

Windows 10 mouse scroll wheel issue

Hi,

There can be numerous causes of the issue that you're having with your mouse scroll wheel speed such as outdated drivers, dirt, damaged cables, and more. To correct such issue, we suggest that you adjust the scroll speed of your mouse wheel using the steps
below:

• Click Start > Settings.
• Go to Devices > Mouse & touchpad.
• Under Choose how many lines to scroll each time, move the slider to the right to make the speed of your mouse wheel faster.

With regard to cleaning the inside of your mouse, you have to contact its manufacturer to get proper instructions.

You can find more information about troubleshooting mouse issues in this
article.

Update us on the status of the issue.

 

Unresponsive Mouse and Keyboard in Windows 10

Hi,

One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

• Pres Windows+X key on your keyboard.
• Select Device Manager.
• Locate the mouse and keyboard drivers, right click, then click on Update.

If you need further assistance, don't hesitate to reach out.