Windows 10: Mouse cursor and keyboard freeze while Windows 11 processes and all apps/games continue to run.

Discus and support Mouse cursor and keyboard freeze while Windows 11 processes and all apps/games continue to run. in Windows 10 Software and Apps to solve the problem; Hi, guys.My mouse cursor and keyboard freeze randomly while Windows 11 processes and apps keep running. I can see the clock showing live time, if I'm... Discussion in 'Windows 10 Software and Apps' started by Alex Smaf, Feb 4, 2024.

  1. Alex Smaf Win User

    Mouse cursor and keyboard freeze while Windows 11 processes and all apps/games continue to run.


    Hi, guys.My mouse cursor and keyboard freeze randomly while Windows 11 processes and apps keep running. I can see the clock showing live time, if I'm in a game, it continues to run but I can't move my cursor or use my keyboard. I can only force shut down laptop from Power button and power it back on.I have a brand new Lenovo LOQ laptop with Windows 11 up to date. I use wireless mouse and keyboard, but even if I remove them, the touchpad and keyboard of laptop are frozen as well.Any ideas?Thanx in advance!Alex

    :)
     
    Alex Smaf, Feb 4, 2024
    #1

  2. Freezes but mouse cursor and keyboard still work - must reboot

    It happened again! This time, I was not watching a video. CPU temperature was about 20C.

    Here's what I had open:
    • Two Microsoft Word (an old XP version) windows
    • Two Chrome windows with lots of tabs
    • Microsoft OneNote, the desktop app

    If I could describe the problem, it would probably be that I can move the mouse cursor but not click on something. I supposed freeze is seeming like the wrong way to describe this now. It's so weird.

    I'm going to try a different tactic now focusing on the mouse. I have X-Mouse Button Control installed. Next time the freeze happens, I'm going to check if this program can detect any button pushes. I'm using a Logitech M705 mouse. I don't see any drivers on Logitech's page, but there is a firmware update for the wireless receiver that I will install. Any other tips for checking the mouse?
     
    ComputerBen, Feb 4, 2024
    #2
  3. Mouse Cursor and pad cursor - Acer Aspire Lap Top.

    Hi Tess,

    Based on the description that you mentioned, you're having challenges controlling the mouse cursor. It looks like we will need more information about your concern in order to give the most appropriate advice. As such, please answer the following questions:

    • Did make any changes to your computer prior to this issue (e.g. updating Windows operating system, hardware changes, etc.)?
    • Can you please tell us more description of the behavior of the mouse cursor?
    • What troubleshooting steps have you tried so far?

    In the meantime, we suggest that you refer to the link below for helpful tips and steps on how you can resolve this issue:

    Mouse, touchpad, and keyboard problems in Windows

    We also suggest that you update the drivers in
    Windows 10
    as this process will apply new features and fixes that are essential to your hardware drivers.

    We're looking forward to your response.
     
    Lawrence Lib, Feb 4, 2024
    #3
  4. Jokru Win User

    Mouse cursor and keyboard freeze while Windows 11 processes and all apps/games continue to run.

    Cursor and keyboard freeze on Windows 10

    So lately my cursor has been freezing and after some investigation I also noticed that my keyboard freezes when this happens. I have done several scans on different anti-virus and anti-malware programs.

    The issue seems random, but one repeatable case is alt tabbing out of overwatch, where it takes a good 5-10 seconds before I am able to move my mouse or use my keyboard.

    There might also be an association with disk usage, but I'm uncertain as while alt tabbing there is none.

    In-game in overwatch the cursor stutters and is absolutely unplayable.

    I have tried deleting and reinstalling (some)drivers, sfc /scannow, re-installing logitech gaming software and closing and disabling realtek audio.

    Edit: also my PC is not a laptop so the palm thing with touchpads is not a problem.

    I will try more drivers and a complete re-install of logitech gaming software soon.

    Edit2: Further testing suggests that this actually occurs at or near 100% CPU or 100% GPU usage, I'm uncertain which, and yes this is a new issue, I have been able to be at 100% of either and use my mouse normally before, so any suggestions?

    Any help is appreciated!

    Mouse and keyboard:

    Logitech G602, mouse

    Logitech G910 Orion spark, keyboard

    Specs:

    i5-4440

    GTX 1060 6GB

    8GB DDR3 ram

    1 TB HDD
     
    Jokru, Feb 4, 2024
    #4
Thema:

Mouse cursor and keyboard freeze while Windows 11 processes and all apps/games continue to run.

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