Windows 10: Mouse cursor dissappears

Hello,

I often connect my laptop to my TV via hdmi. After latest update of my windows 10 (64) my cursor disappears from my laptop screen but is still visible on the tv screen. When I unplug from the tv, the cursor is still gone/invisible on my laptop screen and I need a full restart to solve it. Is there any way to make this not happen? Ideally I would like the mouse cursor/sign/pointer to show up on both screens all the time, alternatively at the very least on my laptop screen all the time.

Hope someone out there have a solution to this.

Please and thank you!

:)

 

Mouse cursor dissappears

Hi,

Method 1: I would suggest you to run “Hardware and Devices” troubleshooter to diagnose the exact issue.

Follow these steps to run the troubleshooter:

• 
  Press “Windows key + X”.
  
• 
  Type “Troubleshooting” without quotes in the Search box and hit enter.
  
• 
  Select “Hardware and Sound” from the Troubleshooter Window.
  
• 
  Select “Hardware and Devices” under Devices option.
  

Follow the On Screen instructions.



Method 2:
Un-install and re-install latest mouse drivers from the manufacturer’s website and see if that helps:

Follow these steps:

• 
  Press “Windows Key + X” from the keyboard.
  
• 
  Type “device Manager” without quotes in the search box and hit enter.
  
• 
  Right click on the mouse drivers and select
  “Uninstall”.
  

Restart the computer once it is uninstalled.



Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

cursor dissappeared

Thank you both for your prompt replies, I tried all steps listed, some I had tries previously but I still tried them again, but still no cursor.

Do you have any other suggestions?

 

Mouse Cursor has dissappeared & Chroome is not responding to toiuchscreen

First I would like to focus on getting your mouse back. I put together some steps for you to try based on how other people in the forum have solved this problem. Please give these steps a try.

Method 1: Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter:

• Press Windows key + W and type
  troubleshooting.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

Method 2:

It could be possible that the touch pad is disabled and that is why the cursor is not working.

You may try connecting an external mouse and check if it works. If it works the next step would be to enable the touch pad. To know more about enabling touch pad refer the laptop manual.

Method 3: Update drivers using keyboard and check

• Press Windows key + R key.
• Type devmgmt.msc and press Enter.
• In device manager go to Mice and other pointing devices.
• Right click on the mouse and update the drivers.

Method 3:
Uninstall and reinstall the driver

I suggest you to try uninstall the Touchpad drivers check if it works for you.

Follow the steps to uninstall the Touchpad drivers:

• Press Windows Key + X key and click
  Device Manager.
• Right-click on the Touchpad device listed and click on ‘Uninstall’.
• Select the option to Delete driver software.

• Restart the computer after its uninstalled.

Method 4:
Install the latest driver from the manufacture's website

Try to access the device manufacturer's website and download and install the latest chipset and touchpad drivers.



Method 5:
Clean boot your PC

How to perform a clean boot in Windows: https://support.microsoft.com/en-us/kb/929135

Note: The steps apply for Windows 10 as well.

The goal of this step is to see if some other software is running on your PC that conflicts with your mouse. If this step resolves the issue the goal is to try to find the software that is conflicting and disable it, remove it, or update it so it no longer
conflicts. Don't forget to reverse the steps of the clean boot when you are done trying this step.



Method 6:
Temporarily uninstall or disable your antivirus software

http://windows.microsoft.com/is-is/windows/disable-antivirus-software#1TC=windows-7

If disabling your antivirus software does not resolve the issue you can also try uninstalling your antivirus software.

Important: Only uninstall your software if you know how to reinstall your antivirus software. You might need to have disks and product keys to reinstall your antivirus software.

There have been cases where antivirus software can cause users to lose their mouse. If you do this step you are doing it to test if antivirus software is the problem. If this troubleshooting step resolves the problem reinstall your
antivirus software to see if the problem persists. If it does, try getting an updated copy of your antivirus software.