Windows 10: Mouse Cursor freezes completely only when tabbed into specific applications.

Just today a new hard drive I ordered online arrived and I installed quickly and without issue in terms of hardware or software. When I went to reinstall and move files from my old hard drive to the new one games, pictures, game launchers, with my OS already on a separate NVME drive. the progress was very smooth. I noticed a problem right after I completed the transfers. On certain applications, the second they launch up, I am completely unable to move my mouse cursor. I issue starts the second the application launches, and ends the second I force quit the application. The applications I've seen so far that have this issue are Spotify, the Battle.net launcher, and the YouTube website ONLY when on a video link. I've tested over 30 applications and none besides those three have the issue. I've tried updating my mouse drivers, re-installing drivers, and computer restarts with no avail. Could it be a problem with the system, or with the mouse somehow?

:)

 

No mouse cursor

Hi,

It is possible that the system did not recognize the mouse of your computer after it booted up. This can be the reason why you do not see the mouse cursor. Kindly perform a power cycle to refresh the power of the computer. To do this, follow these steps:

• Shutdown the computer.
• After shutting it down, remove the battery (if you're using a laptop) and disconnect the computer from the charger.
  
• Wait for 1 minute.
• After 1 minute, attach the battery and turn on the computer.
• Check if you will see the mouse cursor.

Let us know how it goes.

 

The problem with the mouse. The cursor freezes

While browsing the web, the mouse cursor freezes. You need to reset the computer to continue to browse the web.

 

Mouse cursor keeps freezing

Hi Colin,

Thank you for writing to Microsoft Community Forums.

Please reply to the following questions to help you further:

• When does the mouse freeze?
  
• Are you using a USB mouse or touchpad of laptop?
  
• Since when are you facing this issue?
  
• Are you aware of any changes made on the computer recently?
  

However, you can try updating the mouse driver and check if that resolves the issue. Follow the steps from the article

Update drivers in Windows 10 to update the mouse drivers.

Hope it helps.

Please reply with the status of the issue, we will be glad to help you further.

Nikhar Khare

Microsoft Community - Moderator