Windows 10: Mouse cursor freezes/disappears Windows 10

Hi,


I recently faced the problem of my mouse cursor randomly freezing, and sometimes disappearing. I've been using the same mouse for months before having this issue about 2 weeks ago, after I moved my PC setup to another room. When this happens, I have to plug my mouse to another USB port for it to work again. I've cycled through all my USB ports, so it shouldn't be a port/hardware issue.


I looked at the mouse properties on Device Manager, and noticed the 2 events below on 28 Jan, around the same time the problems started occurring. Could this somehow have to do with the problems? Why would the device be started/configured now when it's been working for months?


28/1/2020 9:23:59 AM Device configured msmouse.inf

28/1/2020 9:23:59 AM Device started mouhid


The details for the "Device configured" event is as followed:


Device HID\VID_13BA&PID_0017&MI_01&Col01\7&2c6fdbd2&0&0000 was configured.


Driver Name: msmouse.inf

Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}

Driver Date: 06/21/2006

Driver Version: 10.0.18362.1

Driver Provider: Microsoft

Driver Section: HID_Mouse_Inst.NT

Driver Rank: 0xFF1003

Matching Device Id: HID_DEVICE_SYSTEM_MOUSE

Outranked Drivers: input.inf:HID_DEVICE:00FF1005

Device Updated: false

Parent Device: USB\VID_13BA&PID_0017&MI_01\6&128cab44&0&0001



BTW, the mouse and keyboard which becomes unresponsive as well are PS/2 devices connected to a PS/2-to-USB adapter to my PC.


Thank you.

:)

 

Mouse cursor disappearing

Whenever I close my windows 10 laptop, my mouse cursor disappears. Without a cursor I can't click on anything. Is their any way to prevent it from disappearing?

 

Windows 10: cursor freezes / disappears after sleep (or power on)

Hello,

My cursor on Windows 10 seems to freeze / disappear every time when I wake up my laptop from a 'sleep' state and when I power up windows. Sometimes it takes multiple reboots to get the cursor back. This
started happening after I upgraded from Windows 8 to Windows 10 (clean install with formatted partition). Cursor was working fine when
I was using Windows 8/7 for the last few years on the same hardware.

I have seen other posts online about this cursor freezing/disappearing problem on earlier Windows 10 builds, but unable to find a fix. Do you have any suggestions? Details listed below. Thanks in advance!!

Windows 10 Pro, 64 bit

Hardware: Sony Viao Laptop

Model # SVS1313AGXB

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Mouse Cursor Keeps Disappearing? hard to tell what I am doing

Hi, Last

My name is Milagros, Independent Advisor

If your mouse pointer or cursor disappears or has gone misisng on your Windows 10 PC then if you earlier enabled the Show location of pointer when I press Ctrl key option, then you may press the CTRL key to make te pointer appear. ... Open Control Panel > Mouse
> Pointer Options

Solution 1. Use Windows Function Keys to Get the Disappearing Cursor Back in Windows 10

The installation of Windows 10 may disable the function of your mouse cursor, causing the mouse pointer missing on Windows 10. If that’s the case, it could be possibly resolved by pressing the Windows function keys on your keyboard.

Depending on your keyboard and mouse model, the Windows keys you should hit are varying from one to another. Thus you may try the following combinations to make your disappearing cursor back to visible in Windows 10: Fn + F3 / Fn + F5 / Fn + F9 / Fn + F11.

If using the Fn keys to retrieve the missing cursor doesn’t work for bringing the mouse cursor back, there could be some errors with your mouse driver in Windows 10. Since upgrading Windows OS sometimes leads to driver or software compatibility issue. To fit
Windows 10 with the compatible mouse drivers, you might as well roll back your mouse driver or update it.

Solution 2. Update the Mouse Driver to Fix the Missing Cursor in Windows 10

Step 1. Press Windows + R keys altogether to bring out the Run box.

Step 2. Type devmgmt.msc and then hit Enter to open Device Manager

Step 3. Press Tab to switch to devices list.

Step 4. Use arrow keys to scroll down to Mice and other pointing devices and use the right arrow key to expand it.

Step 5. Use the down arrow key to select your mouse device.

Step 6. Press Shift + F10 open the context menu.

Step 7. Choose Update driver with arrow keys and hit Enter.

Step 8. Follow the on-screen installation instructions to finish the updates and then check whether the lost cursor or mouse not working issue persists on your Windows 10 laptop or desktop PC.

Good luck..