Windows 10: Mouse hitting the edge of screen when gaming through RDC.

Hi,


I hope you can help with somthing that's been bugging me, I can't seem to figure out how to change it.


I have Windows 10 pro on my main pc at home and often access it via my laptop when out and about, the RDC connection works find and is not the problem here.


When I play a steam game through RDC however, the mouse doesn't act as though it should in the game. For example, it's a first person viewing angle, so the mouse movement is the camera and is what you see, so if you're running up a spiral stair case, you need to keep moving the mouse to the side, lift the mouse bring it back and keep going in the same direction, in other words, if I was to move my mouse to the left to look left, I should in theory be able to spin on the spot if i kept going, however it stops spinning when the mouse hits the edge if the screen.


I cannot physically see the mouse, however it doesn't matter whether I look up, down, left or right, it's as though the mouse is somwhere in the background and is hitting the edges of the screen instead of locking in to the game to allow constand movement of the camera.


If I choose to go through steams remote play, it works just fine, but RDC doesn't.


Is there a setting somwhere that would allow me to fix this?


I hope this makes sense.

:)

 

(dual monitor RDC problem) Mouse jumps back towards edge of screen when moving mouse to other screen

I have taken a video, not sure if I can upload that on the first post. I'm using dual monitor 1920x1080 and this problem only happens during RDC connection. The mouse jumps back towards the edge of the screen and this happens when the pointer is moved from
1st to 2nd screen or vice versa.

Here's is the link to the video showing the problem: https://vimeo.com/user105700204/review/376289823/eb0e6ab80f

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

Can't play Hit It Rich game and system freezes

Hi carmenstanley1,

Thank you for your response.

I can understand how frustrating it would be. This issue might be due to corrupted profile or if the game is not installed completely. I suggest you to follow these steps and let us know if it works.

Could you please help me with the below questions:

• Are you aware of any changes happened on the computer prior to this issue?
  
• Have you tried playing this game on other browser (Google chrome or Mozilla) and check for the issue?
  

Step 1: Uninstall or Repair the game.

1. Press Windows and
   R key together on your Keyboard.
2. Type appwiz.cpl and hit enter.
   
3. Right click on the Hit it Rich app > Select Repair or uninstall it.
4. Reinstall the application and check for the issue.
   

Step 2: Create a new local account.

The reason might be due to user account corruption, so I would suggest you to ‘Create
a local user or administrator account’ and check if the issue persists.

Note: You will not see all your files under your default file location.
So your data will be saved under C:\Users\User_name.

If you are facing issues with freezing, I would suggest you to follow the troubleshooting steps on
Tips to improve PC performance in Windows
10.

Hope it helps.

Roohi Taj S

Microsoft Community - Moderator